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Customer reviews

Rating 4.5 out of 5 stars with 9465 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 9,465 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional and Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that installed my microwave were efficient and courteous, There we're three guys one was the lead and was basically training the others how to install different microwaves. I was originally given a window for arrival of noon to 8pm. Later it was updated to noon to 3pm. They arrived just after noon and were perfectly completed in less than a half hour. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    Best Microwave ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Well built. Many features and looks great in the kitchen over my range. Buy it you won't feel sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciated the 2 timely, informative and very helpful installers who professionally installed and set up the microwave. They answered all questions and were quick and thorough with testing the device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren't sure if we wanted to pay for the installation but glad we did. The men were professional, took the old one down, installed the new one, and didnt leave any packaging for us to dispose of! Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great team Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were fast and efficient and knew exactly what to do to install unit. Had necessary tools and equipment ready. Installed quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Size

    Rated 4 out of 5 stars

    Unit replacement

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit met the requirements for size and features to replace my microwave that died. I am happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Our last installer was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer from Best Buy was great! The first installers came and left in 5 mins saying the electric wasn't working but the electrician said they didn't even bother to flip the switch in the fuse box. The second installer came alone and he was great! He single-handedly installed the microwave and even though we dislike the microwave, his rating is excellent!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    great job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great installation... quick in and out... great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast professional installation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was ordering the microwave I thought about installing it myself. Then I thought about how was I going to hold it up while inserting the bolts so I ordered the installation. Glad I did. I briefly watched them do the installation. It was a 2 person job. They were quick and professional. They had all the necessary tools and demonstrated they had experience in installations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience. Great online service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microwave works great. Online service was very helpful. Dont bother going to the store. They were not helpful. I paid for the installation and it was quivk and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so nice to have two people that knew what and how to do the removal and install quick and the right way! They did an excellent job! I love the new Microwave they installed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose did an excellent job of installing the microwave oven. Took the extra time to ensure that oven was leveled with the front of the cabinets so it would look right

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Installer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Over-The-Range microwave installation was included in our tech support membership. We were assigned an installer that I'd never heard of so I researched the company's reviews. Was somewhat hit-or-miss. But the guy that showed up was FANTASTIC! A true professional who was in and out in less than a half hour and his work was flawless!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were great and knew exactly what they were doing. It took them no time to install and haul away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Microwave!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very pleased with our LG microwave. I was considering a lower-priced one and am so glad I didn't! It can do so many things I never thought a microwave could do like steaming, softening as well as defrost, and reheating. I also like the clean design an no handle in the front.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    It was Breeze...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very good at his job. He made it look so easy. They were in and out, but at the same time done a very good job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Follow up for a service adjustment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, helpful and knowledgeable. Took care of business quickly. The two gentleman were neat and cleaned up everything before they left, they are a good te to represent Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Showed on time, knowledgeable, professsional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team called prior to arrival to validate the install of microwave. These are sub contractors, so they had to call Best Buy to determine where appliance was. On site professional and courteous. Quickly removed old appliance, installed mounting bracket, tested appliance. I prepped space with pads and covers over things i did not want potentially scratched or damaged. Minor clean up I took care of. Very happy with service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very profession all work - very fast installation. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    It's a very satisfactory product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about a microwave? It's attractive, efficient, and quiet. I'm pleased with it.

    I would recommend this to a friend