Customer Ratings & Reviews

Professional installation! They took care to cover everything before starting work. The two gentlemen worked efficiently to remove the old unit and performed a perfect installation of the replacement. They tested the new unit and offered to answer any questions I had. These folks were great.

The guys did a great job. In and out in less than an hour

Install went well, sent pictures of space 4 days in advance so no surprises, on time arrival, surfaces well protected, operation tested successful, short feature demonstration, complete cleanup. Best Buy = Quality.

We love the LG above range microwave. It’s easy to use and works great. This is our second one. The replacement was done in a timely manner and professionally.

The installation was quick and professional. I would highly recommend Best Buy installation service.

So far, better than advertised. Learning to use the various features, particularly the convection oven. Installation team was excellent. Very professional with helpful advice. Courteous, organized, and maintained a clean work space.

maurice and his partner were great. they installed it quickly and they were both very friendly and fun to spend a little time with. very professional and i’d recommend them to anyone

We purchased an LG over the range microwave as well as the installation. Everything went better than expected from the scheduling to the installation. The installers were on time and removed the old microwave and installed the new one in about 1/2 hour. The installers were very polite and courteous as well.

The product satisfied our need. And the installation process was fast and smooth.

The installation was done quickly and professionally by skilled experts. They were very helpful with explaining the microwave and cleaned up everything before leaving.

So the installation was good. It was a third party vendor, not the Geek Squad, but the guy was nice and knew exactly what he was doing. He was quick and efficient and handled it all very well. A quick tip you may need a spacer between your cabinet and the microwave which Best Buy didn't ask me about. So it is nice to know in advance and get this beforehand so the installation can be done in one shot!

Installation was probably the fastest that I've ever seen. The Installers were very professional and very curtious, got right down to work and had everything removed and replaced and working in a matter of minutes. Quick explanation on how to work it.

Works well, not super noisy. Has a good finish and really helped tie our kitchen together

The installs were out a month which was disappointing but once the appointment came they got the job done without issue. They removed and hauled away old over the range microwave even though the Best Buy haul away guys said they can't remove it.

The person who delivered and installed my microwave was on-time, professional and courteous. Because the microwave was similar to the previous model I owned, he was able to complete the installation in less than 10 minutes, cleaned everything up, and carted the old microwave away. There is no question I would utilize this service again in the future.

The installation of the over the range microwave was done in a very Professional Manner. The person installing the item was knowledgeable and knew what had to be done to remove the old microwave and prepare for the installation of the new. His overall knowledge and professionalism was noteworthy. Glad Best Buy had a person of his caliber conducting the installation.

We are decades long-time loyal customers of BestBuy and GeekSquad. We depend on BestBuy for the best products and depend on GeekSquad on excellent service whenever we need it. Tory and Jason hit it out of the ballpark. They solved and installed our microwave without a hitch! Our busy lives depend that repairs go smoothly. We always buy the extended warranties and will always return to buy the best products from BestBuy.

Much better the second time around. Wasn't worth the aggravation of the first team not doing their jobs right in addition to not showing up when I was informed they would.

The installers were very professional and did a good job of making sure the microwave was installed properly. They cleaned up after they were done.

Installer called prior to appt and discussed install and confirmed date for installation. He missed the window he stated but did call and update on times he could be there and showed up . Did a professional job .. cleaned up and removed the old unit