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Customer reviews

Rating 4.5 out of 5 stars with 9465 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 9,465 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Service.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install person came in and removed my old microwave and put the new one in super quick. Took about 45 mins. I was quite surprised and the microwave works well and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. Timely. Well done. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast and perfect. I bought 4 kitchen appliances and all installation and removal went smooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Over-the-Range microwave Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I would do the installation myself. Became more complex than I wanted to tackle. Installer came as promised. Was knowledgeable, professional, efficient and FAST. Installation was completed quickly and microwave is functioning properly. Extremely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two brothers that installed mine were excellent. Very thorough and professional. Best Buy is lucky to have the guys represent their business.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went well, sent pictures of space 4 days in advance so no surprises, on time arrival, surfaces well protected, operation tested successful, short feature demonstration, complete cleanup. Best Buy = Quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    He made it look easy, explained everything!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who came to complete the installation was awesome. He completed the ob correctly, professionally and in a timely manner. He cleaned up after himself and even boxed up my old microwave. I am very happy with my microwave, and it works perfectly. Not to many bells and whistles, which is fine. I use it to defrost, heat frozen foods and reheat leftovers, and it works fine for those things.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    True Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech new what he was doing here! He had this in and old one out in a very short time! He was able to get rid of a 3 inch gap that the last installers left with our old microwave. Very pleased with Best Buy installations. This guys is really awesome! Moved my old appliances too. Not one complaint about having to go around the house and in thru back door.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    fast/efficient installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time and finished up quickly. No mess, no fuss. The only issue was the initial 12hr window provided when ordering the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great, even installed the dishwater the salesman left off the original ticket! Very fast 7 clean work!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was great worked well with us to get the job done. The only problem was sales guy said it cost that much to install because it took two guys and we only had one show up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Expert Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had an over-the-range microwave installed in my home. The installers worked quickly and efficiently. They were obviously very experienced. They had all the necessary tools. They made a point to wear facial masks which I appreciated. They also made sure to clean up and remove the box and packaging materials. I would certainly trust them with any type of future installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation was flawless. The came within the timeframe I was given. They called to tell me they were on their way. Polite, professional and done in 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable, polite and a hard worker. I enjoyed having him in my house doing the installation of my new microwave. Although removing my old microwave (2 years old) was challenging , he didn't give up and was able to complete the task without damaging my new kitchen cabinets. This young man represented your company very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best installation ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a replacement microwave for over my range, and these guys were great. Covered the range and removed the previous one and had the new microwave installed in minutes. I was very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    microwave n dishwasher Made in America

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony H did one professional job on my installations on 2 products Kitchen Aid I purchased. I don’t have enough praise for the outstanding job he did on my appliances...measuring, recommendations on microwave where tile might break, but I went for it n no problem. Looks great and love my new Kitchen Aid products. Recommend Anthony H to anyone who uses the Geek Squad for installations. Thank you Anthony H . This review is a 150 pct for his detailed installations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was wonderful. The team was courteous and knowledgeable. They did a wonderful job. I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick, efficient and cleaned up after themselves. Tested the unit to ensure it was working properly. Arrived right on time and were very nice men. Removed my old microware and took it away.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    microwave instalation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and very professional! On time! Explain everything!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Highly rated producet, excellent installation team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, better than advertised. Learning to use the various features, particularly the convection oven. Installation team was excellent. Very professional with helpful advice. Courteous, organized, and maintained a clean work space.

    I would recommend this to a friend