Customer Ratings & Reviews

the guys were efficient & quick, as well as polite. all told, i dont believe it took them more than half an hour or less to have the old one out & on the porch, and the new one in, hooked up and tested; ready to go...good job!

Installed through the total tech plan with an outside installer. The microwave now has a plug it can be plugged in. the installer worked around the tile in the kitchen with minimal disrupt.

The installation went exactly as it should, and the tech was friendly and showed up on time. I appreciated that there was a more exact time given than the usual 3-6 hour window that many installers give.

The gentlemen that installed my appliances were professional, courteous, and performed quality work. I am happy with the finished installation. The fellas moved my old appliances to the garage per my request and neatly placed them in a corner out of the way. They would have hauled the old ones off per request too.

Great over-the-range microwave. We have used the microwave oven now for over a month. It performs as most of the reviewers that rate the oven highly. A good replacement for old 11 year old one.

These are the same people that delivered my stove and they dropped it in the driveway. Then, wanted to replace the door and give me the GAS stove. Just wow! They did an ok job with the microwave. It took two of them. I wish they would have used both of them on the stove.

My microwave installation was done by the team of Jose and Jose. They are very professional and meticulous and did a perfect job installing my built-in microwave. It was a difficult installation due to the size of the opening, but they were patient and figured it out and did a perfect job! Thank You!

The microwave has wonderful features and looks great under the cabinets.

It took no time at all to install my microwave. They put down a drop cloth before install and after they left there was no sign that they were ever there. Professional and courteous are two words that come to mind.

This was totally amazing!!!!! The service technician was very professional, took his time to get the microwave installed properly and was extremely clean and tidy. In my 21 years in the US, this has been my best experience with any service provided ever!!!!

The guys did a great job following directions when they arrived and did a wonderful job installing the new microwave. They kapt everything neat and disposed of all the garbage and the old microwave and cleaned up after themselves on the way out.

The microwave installation was accomplished in a very timely manner. The installers were very professional and took their time to ensure I understood the product prior to leaving. They cleaned up and removed all packaging from the Microwave.

Installation perfect as the over the range samsung slim microwave leaves space for bigger cook pot and the exhaust fan strong

This is the third appliance I have purchased from Best Buy. Each time the installation was done by experienced gentlemen. No exception with the microwave. Install, check, clean up, have a good day!!! Wonderful.

Super impressed with the installer’s professional approach and quick/perfect installation. He did an amazing job! Would definitely recommend using Best Buy for OTR Microwave installs.

Install is very professional! Total Tech is the way to at BBuy! The gentleman installed this microwave in a excellent manner, and Total Tech always completes the job with awesome cleanup

My previous microwave was installed by the former homeowner and not mounted properly which cause the door to become imbalanced and eventually break. The installation technician took the time to explain it to me and fix the mistake so that my new unit is installed properly and they also hooked it up to the vent and sealed it better than it was before which makes the fan more efficient. Finally - they were friendly, fast, and patient because when we realized the old one wasn’t properly installed and vented, resulting in a lot of built up grease behind it - they waited while I cleaned the walls instead of just putting it in on top of the dirt. This is the 2nd appliance this team installed for me this year and I always appreciate their work.

The installation staff were very professional and quick. They were courteous and cleaned up after the installation and asked if I had questions.

The technicians arrived on time. They quickly installed the microwave and bracket. They were done in half an hour and answered our questions

Evan and Brandon did a great job installing the microwave. They were professional, polite and friendly; took care to ensure the microwave worked, were neat and you could not tell there had been any work/installation after they left. Cannot provide a higher recommendation.