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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 9,522 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Over-the-Range Microwave Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were efficient & quick, as well as polite. all told, i dont believe it took them more than half an hour or less to have the old one out & on the porch, and the new one in, hooked up and tested; ready to go...good job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed through the total tech plan with an outside installer. The microwave now has a plug it can be plugged in. the installer worked around the tile in the kitchen with minimal disrupt.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went exactly as it should, and the tech was friendly and showed up on time. I appreciated that there was a more exact time given than the usual 3-6 hour window that many installers give.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that installed my appliances were professional, courteous, and performed quality work. I am happy with the finished installation. The fellas moved my old appliances to the garage per my request and neatly placed them in a corner out of the way. They would have hauled the old ones off per request too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over-the-range microwave. We have used the microwave oven now for over a month. It performs as most of the reviewers that rate the oven highly. A good replacement for old 11 year old one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What a shame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the same people that delivered my stove and they dropped it in the driveway. Then, wanted to replace the door and give me the GAS stove. Just wow! They did an ok job with the microwave. It took two of them. I wish they would have used both of them on the stove.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extremely satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microwave installation was done by the team of Jose and Jose. They are very professional and meticulous and did a perfect job installing my built-in microwave. It was a difficult installation due to the size of the opening, but they were patient and figured it out and did a perfect job! Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave has wonderful features and looks great under the cabinets.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Professional and courteous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took no time at all to install my microwave. They put down a drop cloth before install and after they left there was no sign that they were ever there. Professional and courteous are two words that come to mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Unbelievable Experience!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was totally amazing!!!!! The service technician was very professional, took his time to get the microwave installed properly and was extremely clean and tidy. In my 21 years in the US, this has been my best experience with any service provided ever!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job following directions when they arrived and did a wonderful job installing the new microwave. They kapt everything neat and disposed of all the garbage and the old microwave and cleaned up after themselves on the way out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave installation was accomplished in a very timely manner. The installers were very professional and took their time to ensure I understood the product prior to leaving. They cleaned up and removed all packaging from the Microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Slim samsung microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation perfect as the over the range samsung slim microwave leaves space for bigger cook pot and the exhaust fan strong

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No fuss install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third appliance I have purchased from Best Buy. Each time the installation was done by experienced gentlemen. No exception with the microwave. Install, check, clean up, have a good day!!! Wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super impressed with the installer’s professional approach and quick/perfect installation. He did an amazing job! Would definitely recommend using Best Buy for OTR Microwave installs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total Tech A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install is very professional! Total Tech is the way to at BBuy! The gentleman installed this microwave in a excellent manner, and Total Tech always completes the job with awesome cleanup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous microwave was installed by the former homeowner and not mounted properly which cause the door to become imbalanced and eventually break. The installation technician took the time to explain it to me and fix the mistake so that my new unit is installed properly and they also hooked it up to the vent and sealed it better than it was before which makes the fan more efficient. Finally - they were friendly, fast, and patient because when we realized the old one wasn’t properly installed and vented, resulting in a lot of built up grease behind it - they waited while I cleaned the walls instead of just putting it in on top of the dirt. This is the 2nd appliance this team installed for me this year and I always appreciate their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very professional and good job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation staff were very professional and quick. They were courteous and cleaned up after the installation and asked if I had questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Microwave install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time. They quickly installed the microwave and bracket. They were done in half an hour and answered our questions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation Service!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evan and Brandon did a great job installing the microwave. They were professional, polite and friendly; took care to ensure the microwave worked, were neat and you could not tell there had been any work/installation after they left. Cannot provide a higher recommendation.

    I would recommend this to a friend