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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9465 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 9,465 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Terrific service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who installed my microwave were efficient, skilled and polite. They removed my old microwave and installed the new one without a hitch. They covered my stove to protect it and cleaned up the entire area. They removed all packing and my old microwave. I couldn't be more pleased with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficiency at it's best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficiency at it's best! The crew arrived when they said. They were friendly and efficient. Exactly what you would want.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    LG Microwave Oven Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, efficient removal and installation of microwave oven by two technically knowledgeable, friendly individuals.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was concerned because the installers were being super cautious about making sure everything would fit and work properly. But once they started, I was confident in what they were doing. Andi it turned out great. They were so fast, I didn't even notice they were finished until they were asking me to come in and show me how it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. They were efficient, friendly and very professional. They installed my microwave and made sure the clock was set and I my quwstions were answered before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Over-the-range microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I hoped it would be and I love it. Liked the clerk that sold it to me and the man that installed it was very nice and friendly. Overall, very impressed with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that handled the installation was excellent. He was on time, he was polite, he was efficient and cleaned up the area after finishing the installation. We couldn't be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful and quick!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and installed so fast and even hauled away our old microwave. They work so efficiently and fast, experts indeed. THank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Executive Services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Executive Installers were outstanding. I will not use any other installer in the future, My hats off to Bob & Dallas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Frigidaire Gallery Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has everything that I could want. The lighting is good, easy to use, nice appearance. Nice addition to any kitchen area and a good workhorse for families or people who like to entertain. The installation crew who came were in and out and did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded my Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our share of experiences with appliance installation & repair techs over the years. So, when we purchased our new microwave at Best Buy & the salesman could tell us who would be performing the installation.. I was a little surprised (many just farm the work out). When Oscar arrived he was careful to ensure he protected not only our floors but the other surfaces in the kitchen with heavy blankets. He was very clear about the work he would be performing and was willing to answer questions I had as the work proceeded. He was the most organized of any tech I've ever had out. He laid out the work area, had the proper tools (he even had a lift to raise the microwave into position). He explained the features of the microwave to my wife & I and tested to make sure it was functioning properly. He did a very thorough job of cleaning up all the packaging and wiping things down. Oscar was very pleasant & informed us that in addition to the installation, should our other appliances need service we could call Best Buy and he was trained to service our other kitchen appliances. A month prior, a competitor's service tech fried our old microwave (talking smoke coming out of it) on the unprotected surface of our dining room table. I will gladly call Best Buy for any future service based on this experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the guys who installed the over the range microwave. They were patient with me when, last minute, it turns out I needed to remove a decorative piece which framed the old microwave. Once that was removed the installation was a cinch. they were neat enough. they were fast. Given the weather on that day, I appreciate their phone call when running behind schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    great quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job , fast and clean, and i did not have to do it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Microwave Installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave Installation. Done on time, respectful of property, even discussed tips for use. The removal of the previous microwave was no problem!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Unbelievable Experience!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was totally amazing!!!!! The service technician was very professional, took his time to get the microwave installed properly and was extremely clean and tidy. In my 21 years in the US, this has been my best experience with any service provided ever!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers very polite and professional. Extremely respectful of property. Knew exactly what they were doing. Kudos!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our Kitchen . Looks great and is very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave installer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very happy with the installers of the over the range microwave. They were professional, knowledgeable, and did very good work. Their excellent work was much appreciated. All of the installation work was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Kudos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers showed up on time and completed the installation quickly. No mess. No fuss. Wife and I were very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Installation went fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went fine- no problems at all. Pretty quick

    I would recommend this to a friend