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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9465 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 9,465 reviews
  • Rated 3 out of 5 stars

    Wouldn’t say white glove service, got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recall the install, but I do see that they had scratched my oven after they left as when I noticed it other than that they did a proper job installing it, but I wasn’t watching them as closely as I should nor did I do it well enough inspection And it’s just a little scratched so it’s minor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Title of what?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with the control panel not lighting up at night to see. 2) most recipes with airfrying require a basket. There is no basket

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jimmy did an excellent job on 12/22. In and out in a half hour. Too bad his truck broke down on the first delivery date in November because the guys that came out on 12/6 said they couldn't install it and that I needed to trim 2 inches of tile off my backsplash. Jimmy had no such concerns. I'm glad I didn't trim the tile (what a mess it would make) and was only out $15 for the plywood I bought to even out the wall. I give Jimmy 5 stars. The rest of the experience left a sour taste.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who installed our microwave were the best possible. They were prepared for any scenario that might happen in installation, They handled the installation with ease. We are very grateful for Best Buy and the Total Tech program.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Good installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived as scheduled. 2 installers got the old one out and the new one in with little fuss. Kept things covered and safe. Cleaned up nicely after installation. Took all packaging and old microwave away. Good experience. Would recommend. Did in an hour what would have taken me all day! Installed 2/15/20.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet Luxury

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is amazing. Quiet and a nice done chime that you can hear but subdued. You know you bought a high quality microwave because the door is heavy and closes softly. I am looking forward to using the many features it comes with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many wonderful options for cooking!!! Still trying to use functions I haven't tried.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extremely satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microwave installation was done by the team of Jose and Jose. They are very professional and meticulous and did a perfect job installing my built-in microwave. It was a difficult installation due to the size of the opening, but they were patient and figured it out and did a perfect job! Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    So Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give more than 5 stars I would - prompt, professional, the total install took 20 mins!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and efficient with removing the old one and replacing the with the new one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We love our GE Advantium

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the GE Advantium. This is our second one for our vacation home. Don't know how we've gotten along without it. The delivery and install team was prompt and knowledgeable. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick and efficient in removing old microwave and installing new one. They were courteous and they cleaned up afterwards including removal of old microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast and Furious

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was professional and fast. He removed the damaged microwave and replaced it with the new one. The new microwave is straight, there are no gaps, and it was handled properly, so there was no damage to my cabinets, stove, or microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Over the Range Microwave Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the removal of my old microwave and the installation of the new one. The installer was very courteous, professional and experienced, and did his job well. Everything went on time, cleanly and smoothly. He also showed me how to use both the new microwave and the new oven, before he left. It couldn't have gone any better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that installed my appliances were professional, courteous, and performed quality work. I am happy with the finished installation. The fellas moved my old appliances to the garage per my request and neatly placed them in a corner out of the way. They would have hauled the old ones off per request too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Vincent F Mitchell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was very easy and it worked out perfectly fine with me. The two young men worked as a team and they provided me with a answer to my questions and when they were done with the left everything in order, clean and they took all trash out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Removal & Installation on Microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that removed and installed our new Microwave were outstanding. They were very professional and friendly. Explained everything and cleaned up any mess. If they worked for me, I'd give them a raise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient installation. Work done quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Over-the-range microwave installation was very goo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer communicated with me to inform me when he would be arriving. He removed and hauled off my old microwave. He installed the new one quickly and efficiently. He tested the new one to make sure that multiple functions worked. He protected the surrounding area during the removal and replacement, and he cleaned up the area upon completion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new Microwave, delivered, installed working beautifully. The installation and clean up was perfectly done. Thank you.

    I would recommend this to a friend