Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9465 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 9,465 reviews
  • Rated 5 out of 5 stars

    Black stainless steel microwave

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy let us know before purchasing that the item was on a 2 month back order.. We loved the microwave so we were willing to wait. The microwave came available about 2 weeks earlier which was a huge plus. We had it delivered and installed. The crew was very professional and my wife was even home alone and never felt uncomfortable. The microwave surpassed expectations. Bestbuy did an A+ job with the whole process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In microwave installation was very fast and efficient. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Installation!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was perfect. Everything about it was perfect. They arrived exactly when they said they would. They were courteous and did a wonderful job. We love Best Buy and the Tech Team!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation just fine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installer came as scheduled and handledthe installation quickly and carefully.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Delivery and installation was great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install is a fair bit pricy, about as much as it was to purchase the microwave itself. The actual service however went very well. The agent that did the install was fast, efficient and polite. Happened very quickly and notification for when they would be there was very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put a microwave in what can you say? It fit at works. End of story.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    More than satisfied with my service!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation service was speedy and excellent! Product is great and working as expected!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service, Great Price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Went to Lowes and Home Depot first since we have bought many appliance from them. Lowes horrible service and the price after discount were standard price at Best Buy. I would recommend to try out BEST BUY.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great delivery and installation experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation team arrived on time, figured out a way to install the microwave despite the existing vent not exactly lining up with the new machine, and took away my old dead machine. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Quiet Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks great! It's simple and easy to use. Very Quiet!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Cafe Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the gentlemen who came to install our microwave. They were professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick install!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick with relatively no issues. The time window I was given was 12PM-8PM, but they showed up at 8 AM so I had to adjust my schedule. Otherwise the process was smooth and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Totally excellent installation by Anthony H.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a delay in the original installation schedule, the Saturday morning installation by Anthony H of the San Rafael Geek Squad was excellent, totally professional and totally protective of the kitchen environment in which he was working. He hauled away the old unit and we were back to normal life again. Three cheers for Anthony and his great install job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect in every way

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit worried when it wasn’t the Geek Squad, the third-party vendor they used, was absolutely professional ,helpful and knowledgeable and proactive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done !!!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ,fast and carefully mount,they do it a great job,I recommended 100%

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    very satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works and looks great. fits in the space perfectly and operates easily

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courtious. Went about the install and finished in what I thought was a fairly short amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Delivery Delays

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave but disappointed with all of the delays leading up to its installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent customer service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installer was on time and very friendly. He was very helpful and explained everything that he was doing. He was efficient and made sure we received the instructions and materials. Also, demonstrated how to put in the charcoal filter. I'm very satisfied and wouldn't hesitate to use Best Buy delivery and installation service in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was flawless. It did not take long. I recommend it. The sub contractor did an amazing job

    I would recommend this to a friend