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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9465 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 9,465 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job with the microwave install. I love my microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Over the top Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous company, quick & cleaned up too. No short cuts with either of appliances we had installed by this company & highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install ... Complete, Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer very efficient. It was not his first rodeo.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Over the range microwave installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went very well ! The two agents did good work installing the over the range microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived when they were scheduled. They were friendly and moved fast. They removed the old microwave and installed the new one in about 20 minutes. They cleaned up and carried the old one out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much nicer than doing it yourself! Looks great, you can tell it was professionally installed. Saved me a lot of grief lol. Technician knew exactly what he was doing and took him no time at all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed the Microwave over the stove in less than an hour. They did a great job. Cleaned up afterwards and instructed us on how to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice job on installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little leery after I found out Best Buy uses a 3rd party vendor to perform their alliance installations. The crew that that perform our over the range microwave installation was professional and did a terrific job on the installation. I am very happy with the job they did.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation team

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional crew delivered and installed our microwave. Very good about explaining what they were doing and when they were done, it was as if the microwave had been there all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Early to the appointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team got here before their delivery window which was a great surprise. They were quick and efficient in taking out the old microwave and putting in the new one. Keep using this vendor!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast polite and efficient.. they went above and beyond to ensure my satisfaction

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were prompt within the time frame I was given for delivery. I appreciated the call before they came. They knew just what they were doing. They installed my microwave quickly, cleaned everything up, took my old one, and were very pleasant and professional. Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentleman came to the house to install my new microwave. They were friendly, professional and experienced. They took care to protect the range, surrounding cabinets, and floor. Before they left, they cleaned up behind themselves. I would recommend GeekSquad based on this experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was a bit late due to traffic, but notified me of his whereabouts. When he arrived he properly introduced himself and neatly brought in and unpacked the microwave. He took his time measuring, installed the microwave perfectly and cleaned up from under our stove. Good job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people who delivered our microwave also installed it. They were efficient and knowledgeable. They wore masks. They were tidy, and they removed all the packing materials and tested the microwave to be sure that it was working.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out to install my product was very good and professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Ins - he knew all details of product as well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer knew this product completely, and set it up in 20-25 minutes! He did a great job. he was able to demonstrate all the bells and whistles, and offered ideas for best care moving forward.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer wore a mask and he was quick and courteous. He was very professional. The installation was great...Best Buy was difficult to deal with. Best Buy kept blaming covid for their crappy customer service and scheduling problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, were friendly and helpful, did the job quickly and efficiently and left. Can't ask for more than that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cane in and replaced ny microwave. The dude talked about anime with me. Everything works great and looks good

    I would recommend this to a friend