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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 9,522 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Cook selections very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a countertop microwave before this and really like having this above my stove and freeing up counter. This is a great size and has a lot of cooking options. Haven't experimented much with sensor, but has a lot of shortcut buttons that are very handy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good appliance purchase. Delivery went well and all appliances are still working. I would purchase Whirlpool appliances again in the future from Best Buy and would have Geek Squad install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth and flawless. Installers were customer friendly. They arrived about 20 minutes late after a four hour window. Would have been nice to know that they were going to be late. Have used Geek Squad many times and they do not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and efficient installation. Great communication leading up to the appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Good microwave, great installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new microwave. Samsung had the color that we looked for. Well worth paying for installation. The guys did a fast job, taking out the old and putting in the new. I couldn’t have done it by myself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 5 appliances installed...the installers were friendly and fast. They did all on the work order except reversing the door that we requested. We were told we have to make another appointment for that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I use Best Buy Installation I am impressed. Clean, professional and take out the old unit. Definitely worth it for hassle free installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and courteous. They were efficient and cleaned up before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Over range microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Like that this model doesn’t have the turn knob on the menu screen. Our last model had this knob and it broke early on making it difficult to get to all of the features our old microwave had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was installed by Geek Squad within 2 days of our purchase. They were great and took care of haul away as well as cleaning up. Great experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Intallation Of Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that installed our Whirlpool Microwave arrived on time, was professional and pleasant. The old microwave and the shipping material from the new unit was removed after installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick removal of old microwave and installation of new one in 15 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, fast, hard working. They were done in under a half hour. They would have done more if I needed them to. I'm extremely satisfied with the installation process.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with service and instaltion. Gentleman was very nice, polite, seemed to know what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new microwave, it’s easy to use and looks great with our other LG appliances!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with microwave installation. Technician very knowledgeable & professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Carefully installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was I’m pressed with the gentleman who installed our microwave. He had to do a little drilling, but everything came together just right. The installer was soft spoken, friendly, and explained things well. I appreciated his light conversation.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very nice microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave! Perfect size for my small kitchen.. I just don’t know what those 2 tiny holes are inside the unit are for?! So strange!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    expert install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and courteous installation service of new microwave oven under kitchen cabinets

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Easy installation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a custom install so I actually installed myself. The installer did install my oven and dishwasher and was very nice. Had to charge me more because my gas line didn’t have the proper fitting.

    I would recommend this to a friend