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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 9,522 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome install team. They worked well together answering all of our questions. The installers were on time and were in and out ahead of schedule!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service on installation of Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional. He showed up on time, quickly got the old unit out and the new one in. So glad I paid to have this done by a professional. Well worth it. Thanks, Best Buy, for great service. We love our new, low-profile microwave! One of the reasons I purchased from Best Buy was your quick delivery and installation. You beat the competition by weeks, literally, and Best Buy is always reliable on your products, regardless of whether it is an appliance, a computer, a TV, a printer or camera, since I've bought them all from you. Your people are very knowledgeable and so much more helpful than those big-box home-supply stores!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a great job knowing exactly how to uninstall and reinstall my new microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great quick professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys really know their stuff. They couldn’t have been in the house more than a half hour. In out installed and on their way. I’m sure it helped we replaced like with like but I was impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Knowledgeable installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable installer. They arrived, removed the old microwave and installed the new one just as we had hoped. Well done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Over-the Range Microwave Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service representative that installed our new microwave did it quickly and accurately. He was friendly and professional. We are very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave installation. job was done easy and quick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was super professional and did the job fast, he explained us how use our new product

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    good technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very conscientious. He covered my stove and counter top so not to inadvertently damage our home/appliances. He worked at a steady pace to install the microwave and allow us to get back to our weekend plans.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional installer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional and efficient. He arrived when promised, installed the microwave properly, and cleaned up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best crew ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with Best Buy's installation crew. They were impresively efficient, courteous, and respectful. They were on time, knowledgable, and considerate. They get a 10!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use works as a Should it’s perfect for the space over the stove

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installers were the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great. The installers were careful, knowledgeable and on time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick courteous install. Excellent service but would recommend that shoe coverings be worn once inside house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there was some extra work needed to fit this new microwave into the old hole. the person doing the installation without any complaints made it fit and it works beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. Very sleek and easy to use. Would definitely recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was prompt, courteous, and efficient. I would give him 10 star if possible.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Stress Free installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took only 10 minutes to remove current microwave and replace with new one. Would have taken a minimum of half hour or more if I attempted to replace myself. Worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    On time delivery & flawless installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers did a great job removing and hauling away our old microwave And installing our new LG extend a hood over the range microwave. They wore masks and left the area clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The surprise night at Bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A worker who we recognized from buying a phone a few days before buying the microwave, recognized us and walked us to the right location. She answered our questions. She offered the Geek Squad deal which we declined with the phone purchase. Because The delivery $125 delivery cost was covered with Squad deal. So we only paid $75 for Squad deal. Delivery took only 20 minutes. The guys really knew what they we doing. We have had 1 meeting with the Geek Squad that really helped us. It is good to know they are available for the next year.

    I would recommend this to a friend