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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9469 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 9,469 reviews
  • Rated 5 out of 5 stars

    Great microwave install!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of guys who installed our microwave were quick, friendly and kept things tidy for a messy job. They also made sure to tie into our external vent properly. Only issue was with the attachment bolts above the microwave - they had to drill new holes and couldn’t completely cover the old ones even with large washers, so left us with an aesthetic issue to fix but not really their problem, just an extra step in the process. Overall we are satisfied and will continue to use BB services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Good Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time, did the job quickly with no problems. Very happy with the transaction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great and professional Service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rudy and Sam were great, professional, and prompt! They even showed up EARLY and finished in less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was efficient, neat and accurate. No complaints whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job! Including resealing the vent to the outside. The original install had not been sealed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Worked quickly and quietly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer showed up on time set up the area carefully to keep our kitchen clean. Worked quickly and quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In cabinet microwave.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time. Very knowledgeable of what he was doing. Very courteous and pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Installation -Oustanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was outstanding. Arrived on time knew exactly what he needed to do and was in and out in less then 60 minutes. He cleaned up after himself and made sure I was completely satisfied before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave was professionally installed by the installer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheaper alternative of Whirlpool low profile OTR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Whirlpool low profile that had a dead circuit board after 4 years of service life with this Samsung. Competitively priced with respect to Whirlpool but has two major functions missing: automatic eject door, parallel cooking + timer (when you use a timer, the cooking function is essentially suspended!).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    R&S Real Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and was very thorough and would recommend him to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave Installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service! Good job! Comming on time, no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! I had a complete package install and removal. They obviously new what they were doing. Wore their masks and cleaned up the mess. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Unexpected kindness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected kindness… The technician was exceptional! Clean, neat, knowledgeable, and experienced. He even offered to do anything else that would make this installation and his work in our kitchen helpful. Bravo

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, knowledgeable and clean. They took time to answer all my questions. This was one of the best experiences I have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team was very professional, knowledgeable and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart looking unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the microwave to match the three other new stainless steel units in my kitchen. I have only had it two weeks.It looks great and is super easy to use.Extra shelf makes for convenience in preparing more than one item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microwave installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micro wave removed and new installed with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Over the stove microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company that removed my old microwave and installed this new GE profile one did an excellent job. They were fast, courteous and went the extra mile.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most all appliances are installed for free. Microwave install is $119.99. Kind of expensive when the microwave only costs $169.99. But, there is a lot more to do as compared to other appliances. Plus, they did a great job.

    I would recommend this to a friend