Customer Ratings & Reviews

The young man who installed the microwave was knowledgeable, personable, and helpful. He got the microwave installed efficiently and it looks beautiful.

delivery was on time. the team was very communicative!

great job. they were very careful while installing the new microwave. cleaned the area when finished.

I love this built in microwave. It all works so well together with the stove and really makes my kitchen look very high end

Purchased this microwave for replacement and the 2 installers were very professional and did a great job.

The independent installation guy was awesome. Way better then the Best Buy delivery crew that treated us like trash when asked to place something down on our new floor prior to bringing in the fridge

The Best Buy installation team did an amazing job with the above range microwave. This is a job beyond my abilities. The install was done perfectly.

Fast, excellent service. On time as stated. In and out in no time.

Guy is very cordial and good. Last time he forgot to install the filters. this time is perfect. On time and efficient.

So happy with the purchase of this above the range microwave! The crew who came to install had it done in no time at all and were very professional!

Replaced Whirlpool low profile that had a dead circuit board after 4 years of service life with this Samsung. Competitively priced with respect to Whirlpool but has two major functions missing: automatic eject door, parallel cooking + timer (when you use a timer, the cooking function is essentially suspended!).

Well pleased with the installation.. The techbdid an all around great job..

This microwave is a very nice unit (great power, looks nice, easy to use), however there are some drawbacks that caused me to dock a star. 1) The vent fan is very weak. It seems to barely draw any smoke from cooking top. 2) The over-stove lights are not that bright. And why didn't they use LEDs?? 3) The buttons for the light and fan are a pain to use. You have to hold them down to get them to work, you can't just press them once and let go. Very confusing when it was new. 4) The door is difficult to open. It takes quite a bit of force to open and close it (load at night as well), but it's not really too bad. It wouldn't keep me from buying it again. Overall I really like this unit.

Made an appointment the the installer arrived early. He put it together with no issues and even tossed out the old microwave. Great that i didnt have to deal with the install.

The young men who installed my microwave called ahead and were on time. They were neat in their appearance as well as their work, I could not have had a better experience with the installation.

Over the range microwave install was excellent. Will use best buy again

Both guys were very nice and did a great job. I’m just glad I have a new working microwave.

The guys came in. Took the old one out, replace it with the new Microwave pretty quick. Was out the door and send it story.

The installers for our microwave were efficient and professional. They did a wonderful job.

Installers were very professional and on time. Installed correctly and made sure clean up was complete.