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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9472 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 9,472 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived with in the proposed time window and called before arrival. They were friendly and courteous. The installation was quick and efficiently accomplished.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very efficient. Removed the old unit and had the new unit installed within 20 Minutes by himself. Took time to check everything out and explained the controls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oooh my, where do i start?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of problems , We needed a replacement because of a scratch on the face of the microwave made during installation.. Getting a replacement was an ordeal that I NEVER want to go thru again. :"It is in stock you'll have it next week ,( no show, no call) then, it's not in stock, it's been discontinued, then we have plenty in stock, it may take 2 to 3 months before you can get it. . Unrequested order cancellations ...twice!. etc etc etc ". After a month of being given the run-around we FINALLY got it thanks to Noel in corporate HQ. Not sure i'd buy another major appliance from Best Buy , this was really really bad customer service (except for Noel)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed my microwave are excellent. Best contractors I’ve ever used!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overhead Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good! Sufficient space! Stainless steel finish goes well with decor. Extra features such as popcorn button are handy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Maytag install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were polite/ knowledgeable/ efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fast and inaccurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    removed old and installed new. very fast - 15 min. However, the backing bar is installed too high and so microwave is not level. Weren't able to fix that on a revisit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and professional. ..............................................................

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was on time, and fast installation. He was knowledgeable about the product and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed this product were very professional, quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new style of microwave. The inside is just right such a sleek design. You don't have this big old microwave hanging down in from of you. This is just right

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Semi happy camper

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing too fancy but looks nice. Would rate higher but was damaged in delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The microwave is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave arrived at the appointed time and the installer was superb.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the install people were great quick and very kind and helpful I would highly recommend them Thanks for all the help!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, geek squad did not disappoint. Had two knowledgeable installers who spent about 30 minutes putting the new replacement microwave in place. Well done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Experienced. Punctual. Explained use of product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    He did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the microwave was not easy ,as have a tile back splash and had to remove some grout to make it fit He took his time and microwave looks perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job. Very good work. Explained what he was doing and then showed me special things about the microwave

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did an outstanding job install our new microwave. Clean, prompt, and very polite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Appliance installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were very friendly and proficient with the delivery and installation. I am pleased with the service.

    I would recommend this to a friend