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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 9,522 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microwave Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was installed correctly and the specific technicians were professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came during scheduled time. Was efficient, friendly and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Microwave Install Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabriel from OTD service was perfect in every way. Professional, knowledgeable, courteous! Communication was excellent, arrived on time and finished up within 20 minutes. Left the area clean. What more could I ask for? Gabriel and OTD to perform all of our deliveries and installations!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice appliance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first over-the-range microwave. I love it! It looks really sharp!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am learning how it all works. It is so different from the one that it replaced. Time is an excellent learning curve.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The microwave is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave arrived at the appointed time and the installer was superb.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and quality item. The microwave installation was handled by a third party and still ended well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermador Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    J... [Justin?] was GREAT We found out (after our purchase) that new microwaves today are smaller than old ones which required a filler. Our salesperson Anton - Rainbow store) was teriffic and helped us connect w/Justin. Becaust of these 2 employees we have a beautiful microwave complement to our other 3 kitchen appliances - thanks Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and done with care. On time arrival and mindful of customer's space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician was great! Very experienced and was in and out in no time! He put plastic down and even cleaned up before he left!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor Best Buy experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third party installation was done well. Best Buy coordination of entire purchase was terrible. Customer service communication was very disappointing & frustrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were absolutely amazing. They got to my house around 830 at night just so I would have my appliances that day and not a later day. They were very polite and clean. They picked up after themselves and even put a level on everything after they finished to show me that they were level. They went over the product features with me and showed me how they worked. This was the best install I've ever had done. 5stars

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install of over range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys did such a professional job. Everything level and clean job. Recommend these guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Professional job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was quick and did a great job of removing our old microwave and installing the new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and professional would say exceptional nice friendly too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly, on time, professional and very quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed the microwave in no time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installer . Took the time to give me some tips on my new appliance. Perfect job. Pick up after himself

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installation a winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the installation and the helpfulness and efficiency of the two gentlemen that installed the microwave. Geek squad is great in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional service. knew what they were doing and took the time to show me my new appliance once finished installing

    I would recommend this to a friend