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Customer reviews

Rating 4.5 out of 5 stars with 9459 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 9,459 reviews
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Guys did a great job

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job on the installation of the product. They were fast. Didn't damage anything. Explained details on the device. Also, they didn't get lost when they came out. VERY GOOD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my microwave went very smoothly. I received communication beforehand confirming the appointment and arrival of the installers, and letting me know how to prepare. Once here, they were quick, professional and friendly. Couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that was scheduled to install were great. They did a quick job to install and explain the new appliance to us. My only complaint was their pre-call notification. They gave me a 20-30 min notification that they would be there... it was more like 60 -80 min. They still arrived in the window which was fine, but they need to do a better time of judging traffic and travel times.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    LG microwave install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Install. Showed up early and got the job done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew, that installed our Whirlpool microwave, did an excellent job. I would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and speed from the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, quick, and efficient. The new microwave is a beauty. My family uses this microwave almost daily. It is a wonderful upgrade and worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Excellent & Professional Service. Really Worth It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is a must have when you order the over-the-range microwave. Highly recommended. My wife and I are very satisfied with the service. We got a free haul away service as well. Worth the money. The installers called before the arrival. They came on time as scheduled. They're very well prepared, they got their masks on, and their shoes covered with shoes' blue cover so that my carpet & floor wouldn't get dirty. They carefully removed the old microwave so that the dirt/debris wouldn't fall all over the floor. They measured, drilled the needed holes, mounted/lifted the heavy microwave, and installed it perfectly. They worked reasonably fast as well. Highly professional and highly recommended service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was fantastic. Very professional and quick. He did a great job. I love watching people like that who are so good at what they do get it done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were knowledgeable! Came on time and did a good job. Explained what has to be done. Made sure to clean and not to damage anything they worked around. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Technicians

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mondo and Chad deserve a 12 out of 10. They were polite, professional, and very competent. They protected our space, cleaned up thoroughly, and went above and beyond to show us how to use all 4 of the appliances we purchased. If I owned a business, I would hire them! They demontrated an outstanding work ethic as well as exceptional customer service and strong product knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Install of Over the range Microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best installation ever! Service people were actually early and so efficient in the installation of our over-the-range microwave. the old one was out and the new one was in in about 20 minutes tops! Great installers, cleaned up after themselves. Explained our new microwave to us, left us all the appropriate instruction manuals and were on their way! Couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super fast, stress free installation! Worth the $!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived and within minutes had my old microwave removed and on its way back to their truck. The quickly drilled holes in my cabinet and had my new microwave installed and ready to go. The lead technician then had me microwave a cup of water to make sure it worked. I appreciated this as it gave me piece of mind. Has been working great ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Excellent Install by Best Buy & Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy used Elite Appliance for my install and I couldn’t be more pleased. They did a superb job. It was a quick, clean install and they stayed to confirm that everything was working correctly. I selected Best Buy for my purchase because they said they could install over my tile backsplash. They fulfilled all their promises.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly Skilled and Efficient Installers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy to have purchased the installation for my new GE Profile Convection Microwave. The installers were prompt and professional. They were very skilled with removal of the old unit and installation of the new unit. They were very careful unpacking the new unit, as well as being very careful with the installation. It took less than an hour for the whole process. Not one issue with this process. I could not be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MicrowaveInstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys showed up on time with all the necessary parts and did an excellent job installing the new microwave. They were clean and courteous and were finished in less than 90 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and professional. Guys were nice and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called me the day they were scheduled to do the installation and informed me that they would be arriving earlier than planned. This was good since I wouldn't have to wait around all day. The installers arrived on time and proceeded to remove the old microwave. Everything went super fast and smooth and before I knew it, the new microwave had been installed. Once installed, one of the installers set up the clock and allowed me to test it to make sure everything was working properly, which it was. He gave me a few more instructions before leaving and everything was good to go. I've been using the microwave for almost two weeks now, and everything has been fine. Definitely a good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Faultless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of using BestBuy Installation Services, and I must say, they were truly outstanding. Here’s why their service stood out: • Efficiency: The installation team was incredibly efficient. They arrived on time, well-prepared, and got to work promptly. • Expertise: The technicians demonstrated a high level of expertise in their work. They handled the installation with precision and professionalism, ensuring everything was done correctly. • Attention to Detail: The team paid meticulous attention to detail, ensuring that the installation was not only functional but also aesthetically pleasing. • Clean-Up: After the job was completed, they left the area spotless. No mess or clutter to deal with. • Friendly and Helpful: Throughout the process, the team was friendly and ready to answer any questions. They even offered some valuable tips related to the installation. In summary, BestBuy Installation Services exceeded my expectations. Their professionalism, efficiency, and attention to detail make them a top choice for any installation needs. Highly recommended for their outstanding service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who delivered and installed out Microwave were excellent. They took out our old Microwave, installed the new one, and hauled away the old one. They were great workers and were in and out in a very short amount of time. They told us what we needed to know about the new Microwave, asked if we had any questions. They were very helpful. Definitely 5 stars.

    I would recommend this to a friend