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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9521 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 9,521 reviews
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Guys did a great job

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job on the installation of the product. They were fast. Didn't damage anything. Explained details on the device. Also, they didn't get lost when they came out. VERY GOOD.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Faultless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of using BestBuy Installation Services, and I must say, they were truly outstanding. Here’s why their service stood out: • Efficiency: The installation team was incredibly efficient. They arrived on time, well-prepared, and got to work promptly. • Expertise: The technicians demonstrated a high level of expertise in their work. They handled the installation with precision and professionalism, ensuring everything was done correctly. • Attention to Detail: The team paid meticulous attention to detail, ensuring that the installation was not only functional but also aesthetically pleasing. • Clean-Up: After the job was completed, they left the area spotless. No mess or clutter to deal with. • Friendly and Helpful: Throughout the process, the team was friendly and ready to answer any questions. They even offered some valuable tips related to the installation. In summary, BestBuy Installation Services exceeded my expectations. Their professionalism, efficiency, and attention to detail make them a top choice for any installation needs. Highly recommended for their outstanding service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Over the stove microwave - great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 professional installers were clean, quick and had this unit installed in 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben was professional and knowledgeable. He and his team worked quickly and expertly installed my Microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my microwave went very smoothly. I received communication beforehand confirming the appointment and arrival of the installers, and letting me know how to prepare. Once here, they were quick, professional and friendly. Couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, quick, and efficient. The new microwave is a beauty. My family uses this microwave almost daily. It is a wonderful upgrade and worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 4 out of 5 stars

    Microwave installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and went straight work. Install was fast and they were professional

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Love This Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love this microwave! It looks great and more importantly gets the job done. The Wi-Fi works well with my Samsung oven. The fan works well and is super quiet. The install went well, the techs were professional and friendly. Highly recommend. The only downside is I bought this in June and it didn’t became available until August but I understand this was because of supply chain issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was installed quickly by Best Buy installers. Replaced a much more expensive brand I had and works and looks identical

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was extremely professional. The install was completed flawlessly!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave Installation

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were efficient and friendly. I came home from work and it did not take very long before they had it installed. Unfortunately for me, I forget to take the silicone microwave splatter cover out of the old one before they removed it, so now it is gone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were so fast! Overall they were in my home for about 15 minutes from removing the old microwave to installing the new one. I was highly impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that was scheduled to install were great. They did a quick job to install and explain the new appliance to us. My only complaint was their pre-call notification. They gave me a 20-30 min notification that they would be there... it was more like 60 -80 min. They still arrived in the window which was fine, but they need to do a better time of judging traffic and travel times.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Installation Magicians

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys who delivered and installed my Range and Over the Range Microwave did an incredible job. They arrived within the time window. They had to uninstall the sliding door to get the ranges in and out. They unloaded their truck and put the old one one the truck while my wife cleaned the dirt and grease build up. They installed the range and microwave quickly and easily. Obviously not their first time! Thanks to the Professionals!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    prompt, knowledgeable, friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was prompt, helpful and knowledgeable. They arrived when they said they would and were super quick. We will be using them again should we have a need for another appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came to deliver and install my microwave (I think it might have been J&B - I’m in the Detroit area) were super nice and helpful. They were able to address what I needed and get the microwave installed quickly and also clean up. Would highly recommend getting the installation if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly Skilled and Efficient Installers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy to have purchased the installation for my new GE Profile Convection Microwave. The installers were prompt and professional. They were very skilled with removal of the old unit and installation of the new unit. They were very careful unpacking the new unit, as well as being very careful with the installation. It took less than an hour for the whole process. Not one issue with this process. I could not be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Microwave installed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew worked very fast and were very professional. I had my replacement microwave mounted and ready for use in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    LG microwave install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Install. Showed up early and got the job done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Install of Over the range Microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best installation ever! Service people were actually early and so efficient in the installation of our over-the-range microwave. the old one was out and the new one was in in about 20 minutes tops! Great installers, cleaned up after themselves. Explained our new microwave to us, left us all the appropriate instruction manuals and were on their way! Couldn't be happier!

    I would recommend this to a friend