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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9478 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 9,478 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Best Buy installers always on par.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and friendly installer. Old one removed and the new one installed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A True Professional!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional, courteous and quite friendly. Set about to perform his tasks the moment he arrived and declined offers of coffee, tea, coke or water - said he was good. Did the job, in this writer's opinion, in a minimum of time, set the unit's clock and verified all functions before leaving. Did a tremendous job of clean up afterwards. I wish all the technicians I have dealt with over the years had the same level of professionalism!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adjusted schedule when a problem occurred, then quickly installed the microwave, and cleaned up very nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy was very professional and did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installation a winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the installation and the helpfulness and efficiency of the two gentlemen that installed the microwave. Geek squad is great in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went without a hitch. Crew were pleasant to deal with and they did not mind my occasional question or two. Very quick as well. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    wise purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very simple to operate. i like its features, defrosting, heating, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mario

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect and he installer did a fantastic job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uncertain about quality of installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the scheduling service and post-install escalation was not bad though a bit hard to reach on the phone. The problem I'm having is that my microwave manual says that there is a blower fan unit inside the microwave that need to be flipped if installing over the range. By default, this LG microwave comes assembled for venting into the room, not up into the roof. I do not think the installer did this and i didnt notice the problem until I read the manual. The air suction seems like hardly anything, so it makes me wonder if it was installed properly. I called back to ask to talk to my installer to ask how he did it but no response back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick install.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient installation. Polite crew. Explained use of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven installation was excellent no problems and all work was professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation Crew

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did several appliances. All were done expertly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for my rental property!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as part of a Whirlpool stainless steel appliance package for my renovated rental home. Works great, looks great, and the new tenants are thrilled!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with Microwave Installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was performed as expected. Installer were professional and did an excellent job in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went smoothly. This was installed by one person which amazed me. Siperman knew what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give this gentleman a ten out of ten for a quick and efficient installation of our new microwave oven.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware of quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this unit to replace the exact same one we had. It took 6 months to get it but that was not the fault of BB but supply chain issues when we ordered it. BB did give us a discount for the wait which was very nice of them. The first one died after five years. It is powerful and will cook food at the shorter end of the cooking spectrum. My issues is with Bosch - a $600 microwave should not die in 5 years. Our house was equipped with Bosch appliances which I once thought was a high quality brand. Our refrigerator has had issues, our oven takes an unusually long time to heat up. Also, I found their Customer Service borderline rude. Buy at your own risk of an early failure.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, Great team installed and Halle’s away the old unit.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Dream install!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys - so diligent and accommodating. Great it hooked up quickly with no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    microwave installation was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microwave installation team arrived on time and completed the install within 30 minutes. a very experienced team.

    I would recommend this to a friend