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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9478 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 9,478 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    THese guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing an Over-the-counter Microwave is not a simple task , but the Nickson guys made it look easy. The whole thing took a bbout a 1/2 hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick and easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick installation. A little confusion on the removal of old microwave but otherwise seamless installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Good/fast instalation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very nice and he installed the microwave in a short amount of time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional and prompt -- well installed. Arrived as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. Arrived on time and did a good, professional installation. They cleaned up when they finished. We have nothing but high marks for the team.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No fuss, No Muss.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad removed the old microwave and mounted the new one quickly and cleanly. No fuss, no muss.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcus and Fernando were very conscientious, professional and perfectionists as far as my installation experience was for all new appliances in my home and my mom's

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgable and installed it quick and proffesionally,it look very nice and feel very secure

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Value for the spend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contracts were quick and fixed my microwave in no time. They even helped me extend the electric outlet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing! They did a great job installing all appliances

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees that came to install the microwave were on time, courteous and promptly completed the job. They answered all my questions and did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over Range Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer for the over range microwave arrived on time and was very professional. However there was an accident and my stovetop was cracked. It did not appear to be carelessness on the part of the installer but would have been better if there had been two people. Best Buy filed a claim and within two weeks I had a check for the damage. It's how the company handles an incident when things go wrong that count and I was pleased with the experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work explained the intallation procedure

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Prompt and Courteous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and Courteous service was given. They knew exactly what needed to be done to complete the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase, works well. Simple and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for an under counter mount it sits low enough that it is easy to use, is a nice size, and has nice options for use. many times I just use the +30 second button

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Installers Did A Great Job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed my microwave trim kit did a fantastic job. I could not be more pleased1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Changes on same-model GE Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation service was great! It's the same model as my last one was, but (1) I find it noisier, (sometimes it makes a roaring sound when it starts) 2) the door closes very noisily, (3) The light over the range is not bright enough, and the light on the clock/timer is so bright I had to put tape over it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that come out always do a great job and are professional. Thank you!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with our new microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with our new microwave. Does everything we want it to do. Easy to operate.

    I would recommend this to a friend