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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 9,522 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You can't go wrong with Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had numerous Samsung microwaves with several moves and have been pleased with each & every one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality easy use it looks big on the outside but when you open it it’s not as big as it looks if that makes sense

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job with the install on the microwave. Went very quickly and looks really nice over the range.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Princeton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has even cooking. Easy to understand guides. Sleek and attractive

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norm

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind and done correctly. The service team were outstanding and caring.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is quick no problem encountered works well. Guys conteacted by bestbuy to install were polite and works professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came in and did my install did a great Job! I trust and feel so confident with their work! I will use them for all my installs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and put in the microwave as planned. I wish I could say the same for all of the other installations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just do it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job at getting it done. I would definitely hire the geek squad to have my appliances installed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware of quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this unit to replace the exact same one we had. It took 6 months to get it but that was not the fault of BB but supply chain issues when we ordered it. BB did give us a discount for the wait which was very nice of them. The first one died after five years. It is powerful and will cook food at the shorter end of the cooking spectrum. My issues is with Bosch - a $600 microwave should not die in 5 years. Our house was equipped with Bosch appliances which I once thought was a high quality brand. Our refrigerator has had issues, our oven takes an unusually long time to heat up. Also, I found their Customer Service borderline rude. Buy at your own risk of an early failure.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great & did a fantastic job with the installation. They were fast & extremely courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    s

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good and easy process. The quick work they did was very productive!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with the service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service provided. They uninstalled old microwave and installed the new one. Fast and easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5-star service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was smooth and efficient. They took my old microwave to dispose of it which was a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great and they got it installed quickly! They called with enough time to prepare too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers were amazing and made sure that the Microwave was hooked up properly and worked. Clean and professional team

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Professionally done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick and cleaned up after themselves. They installed my over the range microwave in 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the oven Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maurice and his assistant did an awesome job installing our new over the oven Samsung Microwave. He noticed an out of the box problem with the first shipped microwave and quickly had us in touch with customer care to have it replaced. Very well pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy/Best Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, efficient, and personable service while installing my new microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Heavy lifting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are to old to do this ourselves anymore as the over stove mounting requires lifting unit. Guys came on time and did a good job.

    I would recommend this to a friend