Customer Ratings & Reviews

Installation was fast. The team of Jose and wife were really good. They came in opened the box set the microwave up, took down the old one, installed the new one, checked it out and cleaned up. It was probably less than 15 minutes. They were fantastic. The microwave could use light for cook settings.

Install was quick and seamless. Everything works as it should

Team was awesome. First guy ‘Derrick’ came and diagnosed that a two-person team was needed. He was super professional. The team came a few days later and we done in no time. Looks great, works great.

Service men were very focused and very mindful of there surroundings. Install was quick and clean, did fine job.

We utilized Best Buy's installation service, and it was surprisingly quick after purchase of the microwave over the Thanksgiving Holiday. The service was excellent. This included notifications prior to arrival, and quick installation and haul away of the old microwave once installation was complete.

Installers did a great job. They knew exactly what they needed to do and did it efficiently.

Installers were professional and efficient. Install was done right and they cleaned up afterward!

The installation was great. Installers were efficient and very courteous!! They did their job unfortunately the microwave did not work at all. They called to let customer service know that the microwave did not work.

The installation crew worked very fast and were very professional. I had my replacement microwave mounted and ready for use in a timely manner.

the microwave I bought heats food evenly and the buttons work perfectly. the customer service people are very kind and very helpful. Thank you

I originally bought my Microwave from Samsung directly online. They use XPO Logistics in Portland, OR to install. They came out 2 times and 1 ruined microwave later. I got ahold of Samsung and they sent out a replacement microwave as the damage XPO Logistics used was unfixable. I was searching all over for someone to come out and install microwave. Stumbled upon Best Buy, hoping they didn’t use same contractor I bought this microwave installation for a microwave I didn’t buy through Best Buy. Best decision I’ve made. Best Buy’s 3rd party contractor they sent out was Mega Bros Logistics Inc. They called me 30 minutes prior. I’d apologized for any problems the previous logistics company caused for their installation. They couldn’t believe what mess was created, with holes being drilled incorrectly and to large. They had the mess cleaned up within 20 minutes and they asked if I needed help with anything else. Don’t hesitate to buy this installation, especially if you’re looking for a microwave installation service in the Portland, OR metro area. Thank you Best Buy and Mega Bros Logistics. 110% satisfied.

This is my second Whirlpool microwave oven and it looks great and like the size and features too.

Installation by Frank & his partner was outstanding. They were quick, courteous, clean and comp;etely professional. I wouold have them install any appliance in the future!

The installers were so fast! Overall they were in my home for about 15 minutes from removing the old microwave to installing the new one. I was highly impressed.

The microwave is easy to use, cooks well and quietly and looks great. A great buy and kudos to Best Buy's installers. Removed the old and put in the new in 20 minutes.

The installers were great. They were professional. They got the install done quickly.

Installation was professional & efficient. The team took out the old microwave and installed the new one. They took time to go over operating the new item and making sure we were satisfied with the installation.

Our installation guys were absolutely great! They arrived on time, obviously knew what they were doing. The installation didn’t take long and they cleaned up after themselves, disposing of the wrappings etc and were very pleasant. They were excellent representatives for Best Buy.

The technicians who installed our microwave did a great job. We thought it was a little expensive- until we saw how complicated the job was. They were in and out in a short time, successfully removed the old microwave and installed the new one. They checked to see if it worked, then made sure we knew how to use it as well. They also were able to install it an hour ahead of their scheduled time (they called first to make sue we were available). Well done, Geek Squad!

The Installers came in knowledgeable, efficient, and took great care of my kitchen. They were polite and worked quickly. A great installation experience!