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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 9,522 reviews
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason K installed my samsung microwave. He did a great job! He even pointed out the small dent and informed me of my 2 options. Jason's professionalism and friendliness makes you feel comfortalble and confident about the job being done right!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cause I can't do it myself

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install job, very quick, in and out. No complaints here

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent…..,……………………………………………………………………..…………………..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Over the Range Microwave Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. They were very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Microwave Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job installing our microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Looks nice and large size capAcity inside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very well done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice installers....quick clean knew what to do and did it...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my over the range microwave. The price was the cheapest I found.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 2 out of 5 stars

    Microwave Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company that installs is "outsourced" by Best Buy, therefore, they show up early, reschedule and fail to show up without the communication reaching you the customer. I spent 3 days attempting to get my products installed. The first appointment they showed up an hour early, I was in the shower. When I called to tell Best Buy, "you were early, are you coming back" they responded, "i spoke with the guys, they will return in 30 minutes. 5 hours and 8 calls later, I was informed that the subcontractors had placed me on a reschedule and that there had been no contact with the actual installers that day. My second appointment was scheduled for a week later. They did not show up. I called again. Finally Best Buy gave me the installers direct number, I scheduled a third appointment, they showed up two hours early (thank goodness I was home). The installer himself was efficient, knowledgeable and professional. the products were installed quickly and met my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service Tech was very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation required removal & real work to install. Tech was careful & clean-- and polite!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install microwave and trim kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional product. Exceptional work by installer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very professional and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who installed were very professional and courteous. Install was fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Samsung purchase. Great space, sleek design, and simple functions make this easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how once the microwave was installed, the technician made sure it was working properly and showed me different things about the microwave. The only unprofessional thing about the service was that the person who was being trained smelled like alcohol. Overall, good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Wonderful Wonderful Wonderful Wonderful Wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the install. Techs were friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great. I was worried because the microwave was heavy and on top of our new stove. He covered the stove with a heavy blanket and was very neat and organized. Definitely happy he did the install.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple to use. Is the perfect size for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchenaid Microwave Purchase & Install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great -- even arrived earlier than set appointment time slot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, awesome, awesome service and installers. This microwave wAs silupposed to be identical to old one, but wrong. It was larger. Taller and deeper. The techs left and got what they needed and installed just perfect. I know it was a difficult task for them to match up existing wall hole? But they did with their custom mods. Thanks guys.

    I would recommend this to a friend