Customer Ratings & Reviews

George was fast, efficient, and friendly. He installed our new microwave and took out the old one. I was impressed with the whole process.

This works great. My wife loves it even though the light doesn't always turn on inside when cooking something. The salesperson said we would get a copy of the extended protection plan in our email. I haven't seen it yet. I tried to chat with someone at Best buy but seems every which way I try to explain they don't quite understand me. One said it would be sent by email, it showed the email address but it was all in capital letters and I told him that, he explained that it didn't matter, that it would still go through. that was over a week ago, I haven't seen it yet.

Fast and well done. I am very happy with the replacement microwave.

My over-the-range Microwave was quickly and efficiently put in place by the Best Buy team!! The delivery and set-up from Best Buy is perfect, and I always know the job is done correctly!

The install team did a great job!! The Microwave was installed quickly.

They did a fine job of removing the old and hauling away the old.

Had best buy geek squad install the new over-the-range microwave both for ease and convenience and because they guarantee I believe the installation for a year (last i checked - i could be wrong on that). Shawn was the geek squad agent who came out to deliver and install the microwave and he was very nice, professional and took the time to make sure it was done right. He even wore little booties so as not to bring dirt into the house which was great. He had to drill some new holds in our existing cabinet since had been a long time since changed out microwaves but he did great and would recommend him to anyone!

The installers were very professional. They arrived on time, setup for the install, cleared the area, removed my old microwave and installed the new one very professionally. Cleaned up and hauled away the old microwave, then took the time to demonstrate the new one. Highly recommend them. It was well worth it.

Very fast and professional. Microwave is very basic but it works very well.

Microwave is everything !! So happy that I got the Samsung brand

I would have rated this review excellent, except the microwave installers were way too early...I know what you're thinking, but sticking to a previously announced timeline is supposed to be the norm...I wonder what would have happened if I were not to be home when they showed up. Secondly, I was charged an additional $100 since they had to add an extra piece of board to make the microwave fit. Of course, I accepted to pay since they were already there (the installation service was supposed to be free since I have a Totaltech membership). But what really irked me was that they didn't even clean up the mess made by the sawdust from the boards they used to fit the microwave. BTW, the microwave was a replacement for an identical brand of microwave...same dimensions and all. On a positive note, they were in and out in less than an hour...including the time they needed to go get a board.

The swat team of installation. Took the old OVR microwave down in no time. Expert installation. Very fast and neat.

Installers were actually a bit earlier then time frame. I was very appeciative of that. They were extremely professional and clean and courteous. The install was done quicker than I anticipated mad was done well. I am very happy with the process and experience. Thank you

I was very pleased with the installation pro. He was in and out quickly and did a good job.

The guys were friendly, professional and in and out in 20 minutes!

The installation was quick and very professional job

work was done as expected and in timely manner. Thanks You.

Monty showed up on time, removed the old microwave, installed the new microwave, cleaned up and was on his way very quickly. He was very efficient.

The 2 man ream installed my Microwave very fast. I was happily surprised. Very professional.

The technician who came out was friendly and efficient. I’m so happy with my new microwave and it looks great!