Customer Ratings & Reviews

Installation went smoothly, installer was very professional and answered all of my questions.

The two came in were very professional and friendly. Got the one unit out and new one in in less than 20 minutes. Showed how worked and cleaned up completely before they left. Excellent!

Install was fast and perfect…old unit was removed and the new one was operational within 15 minutes.

I work for a competitor that was out of this OTR. A different competitor had it on back order, so I went to look online and saw Best Buy had it in stock and could install it asap! Went for it, and am happy. I thought I knew the installers, I did not know they had laid most of them off and gone back to third party installers. I was pleasantly surprised when the installer showed up with the microwave, installed it and even correctly vented it to the ductwork! And did it in less than 30 minutes! That was something that the Home Depot guys apparently had not done when the previous owner had them install appliances. It is a nice looking microwave and easy to operate. I like how simple it is to remove the screen on the bottom and clean it. The turntable can be turned off it needed and the fan has four speeds, the top one is 400CFM. It is easier to clean than the previous model, which had a door handle. This has a nice clean look as the door goes all the way across. The buttons on the bottom are nice if you need them lower for kids.

Excellent product. Basic but that's all I need. Great appearance with our new cabinets.

Install team from Best Buy did a great job with y over the oven microwave. Everything went very smoothly.

Installers delivered the microwave oven,removed the old one and did a great installation on the new microwave

Nice installation services. Quick, professional, and delicate. Glad that I ordered it.

The installer did a great job.. got installed with no fuss and got the old one on the curb where I wanted it.. it was both fast and efficient.

The product was what I expected and easy to operate

The installer was knowledgeable and polite He was fast and efficient

the sales person was kind n professional. the installers were superb and excellent..5 min install

Great job on time ,quick and professional. Great job ,cleaned up afterward.

I recently purchased a new microwave hood range, from Best Buy and opted for their installation service. I must say, the entire process was smooth and hassle-free, leaving me thoroughly impressed! The technician arrived on time, with all the necessary tools and expertise to handle the installation. Their professionalism and friendly demeanor instantly put me at ease. They took the time to explain each step of the installation process, ensuring I was informed about what was happening. What impressed me the most was their attention to detail. They carefully measured and aligned everything, making sure the appliance was properly installed and functioning flawlessly. They even offered useful tips on maintenance, extending the lifespan of the appliance. The installation was completed within the estimated time frame, and the area was left clean and tidy, with no trace of any debris. I truly appreciated their dedication to leaving my home in the same condition they found it. Best Buy's installation service undoubtedly saved me valuable time and spared me the stress of dealing with a DIY installation. The peace of mind knowing that the appliance was correctly installed and covered by their warranty was worth every penny. Overall, I highly recommend Best Buy's installation service for anyone looking to avoid installation headaches and ensure a seamless experience. Kudos to the technician and the team for their outstanding service! I'll definitely be returning to Best Buy for my future appliance needs.

The men that installed the microwave were very professional and kind. Took the old one and installed the new one without problem.

We recently purchased the Samsung package for our older style home... so, as expected there were a few issues when the new appliances arrived... With that said, the Best Buy team found a way to get everything installed and operating correctly... Great Job!

They 2 guys that came to install our microwave did a great job. Friendly and professional. They did it really fast as well.

Third overhead microwave in five years. So far this is the quietest. Has all the features we wanted.

Excellent installation for my over the range microwave.

I got an out of the box microwave and it works great