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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 9,522 reviews
  • Rated 4 out of 5 stars

    Good Replacement Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were quick to replace the microwave. They were done in about 30 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy ay to install OTR microwave, have them do it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a good job but did not really seal the vent hood to my exhaust vent properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave/convection oven is awesome. I have baked cakes, pies and meats. It has been excellent to use this oven instead of my regular one. The installation was very professional and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was great. I wish they were able to reinstall some trim that had to be removed but otherwise they did a quick install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man that came to install the over the range microwave was very nice and did a great job. The unit itself did not come with the panel to attach the unit to the cabinet. So it really made his job more time consuming. But over all a great job by the technician .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my over the range microwave. They called the night before and the day of the installation. They arrived on time, did a great job with the install, kept the area clean and removed all packaging and trash when they were finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having total tech was helpful with having Best Buy choose the best company ( reliant installations) to install all my appliances. They were professional fast and knowledgeable in all aspects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach and Dakota from Thoz Guys were very professional and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    micowave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was good. Whoever makes install appointments needs to rethink how installs are routed. Guys needed to be a little cleaner. Still cleaning up saw dust everytime the door is opened is opened and closed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a handy service for seniors, but was a bit expensive just to have a microwave placed on the countertop. Service technician was friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave. The inside is a dark color so the cooked on food does not stick and is easily remove.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Disappointing built in microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave functions only adequately - the beeping cannot be turned off or the sound lowered; there is only 1 express button - a 30-second one. The appearance is satisfactory but it is unfortunate that a microwave of this price range leaves so much to be desired. We were given incorrect information regarding the express buttons so we didn't know. As to the sound function - the ability to turn off is available on most models.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I finally had good experience with Best Buy instal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. There were parts missing from my microwave, but they took care of ordering them, and I had them within a few weeks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I loved from the first time I laid eyes on it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was fabulous! Only thing I disliked was after the installation I discovered the product was dented on the left side. I know the installer had to see it when installing it but failed to mention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the installation. They were great. Came in & installed my over the range microwave & new range in about an hour. Cleaned everything up before they left and made sure everything was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation performed on schedule. Professional performance. Proper adjustments for venting changes from previous microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was purchased as a replacement of an old burned out unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave Installation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers that installed our new Over-the-Range Microwave did a very good job. They made sure the Microwave was working and they cleaned the area and took the boxes away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful intsalling experience. the guys went above and beyond to show us how the oven worked and clean up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Best Buy install the microwave and it was quickly done. The techs arrived at the time they scheduled and worked well together. they cleaned up after themselves and discarded the old unit.

    I would recommend this to a friend