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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 9,522 reviews
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Over the range microwave installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed professionally and quickly. The team called ahead upon the 2nd installment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Quick and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick and efficient, [and unlike TV from BestBuy where delivery day was changed four times and I never got the "excuse us" compensitory gift card], they arrived the first time on-time. Complaint: They took away the installation instructions and templates in case I have to install microwave oven elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Best part of a difficult purchase.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was the best part of this whole transaction. Installer was on time, efficient and left the area perfectly clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast and friendly service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did a fantastic job! Fast install and friendly service, and less costly than Home Depot (who, even though I paid for the service) refused to install my microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overhead microwave oven installation.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry I did not see this sonner, This contractor team was totally professional and completed their work quickly, offered to come back if anything was not satisfactory. I strongly recomend keeping this vendor on your list of contractors, they know what to do!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Out of my acope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this so it looked nice when my wife saw it. It was worth the money. Just be advised that if they have to drill a hole its $75 per hole. Thats buried in the fine print

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivered and installed it and made sure it worked. They were great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Samsung Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast, accurate and professional. Cleanup and haul away was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Good Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up on time and they even gave us a heads-up with an approximate time earlier. They were very courteous and the installation was quick and fast. Everything was done right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very helpful and stelled very quickly. I would recommend them a thousand times over

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installation team is awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an over the range LG microwave. The guys who delivered our first unit (Mark & Adam) were great! They were on time, put on protective footwear to not mar our floors, and took great care to install our microwave carefully. Afterward, they handed us the manuals, warranty info, explained the operation and answered questions. Due to an electrical issue, we had to have it exchanged a week later. Enter team #2 (Mike & Kenny). Once again, very professional, knowledgable and thorough. They took the same care not to mar my floors, countertop or stovetop surfaces. The geek squad installation service is worth every penny to be sure it's done right. Amazing staff!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick and efficient! They had the old microwave out and new one installed in less than 30 minutes. Left everything clean and took away packaging

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer from Best Buy was Demetrious who did an excellent job making sure that my over-the-range microwave was installed properly. Even though he had other deliveries to make he took the time to show me some of the aspects of the microwave and that it was working proplerly. He did an excellant job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great installation team

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who did the installation were professional, friendly, and fast. They did a superb job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was excellent. They were friendly, helpful, and knowledgeable. It was a perfect install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and professional. Definitely worth the price for installation. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Always have Best Buy Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers from Best-Buy were prompt, knew what they were doing & removed my old microwave, & installed new one & finished the job in 18 minutes, including clean-up! Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Excellent work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor that was sent to install the microwave did an excellent job and left no mess. The new microwave was up and running in less than 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great staff, a little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose to use the Geek Squad to install our over the range replacement microwave. We paid almost as much for the installation as we did for the microwave. After watching the work they did, which was very good, in fact excellent, I still felt like we paid about twice what we should have for the installation. The folks who came out and did the installation we're professional, courteous and very thorough and clean at what they did. Would not hesitate to use them again but would hesitate to pay the price. Their communication with us with outstanding as was their work and the time they spent in our house. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rating system is un-fair!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have ranked this installation of my covered over-the-stove microwave a 4, which would still be a good ranking. However, I have a big problem with the people involved with their ranking system. On two separate occasions I was told By Installers (1): Please rank us a 5 because a ranking of 1-4 counts as a 0 as far as company is concerned and was told the exact same thing from a (2) Text from installer's team which I believe is a third party of Best Buy. I feel this is a very poor way to do business and get the truth of how installation team did. My installer's were a great team who worked together very good and made a small oversight by not cleaning up the mess left behind from having to drill a new hole. Does this make install a "0", NO WAY. But, is this a 5, probably not. I would think a "4" is the right call. So, the ranking system is un-fair. Think about it.

    I would recommend this to a friend