Customer Ratings & Reviews

Installers did a good job; however, they inadvertently took the rack with them that should have been left inside the microwave. I'm still waiting for another one to be mailed to me, which resolution has already ordered. It was on back order with the vendor and should be in shortly. Other than that the product itself is Great, works like a pro and has more ways to cook your food than an oven and microwave put together. I love it!

Awesome product! It has the perfect look. We use this for the convection oven and air fryer and it works very well. We cook a lot and have a toddler so doing most of our oven cooking up high is very relieving not having to balance our kid around an oven all the time. The covection oven and air fryer work well wirh the air fryer able to manualy set temps and i like the controls. I woukd recommend. Installer was awfully. Cut corners. Had to call back to get all safty parts installed and still had to check his work. I've used Best Buy for a lot of instalation and their contracted people are always awesome but this guy was not. Best Buy did me right with my issues so all is good.

The install was a quick install! They did a great job!

Best Buy service was great. The Kitchenaid low profile OTR microwave looks very nice and worked fine except for one disappointing aspect of the microwaves design and that is a tone sound component that is not audible more than an inch or two from the control panel. I had the original installation replaced as we thought it was defective. But I was assured by a Kitchenaid tech that that was how it works. We are extremely disappointed in that aspect of the OTR microwave as you have to be in the kitchen to see the word end display and here the microwave stop working to know the cycle is finished.

The team that installed the microwave were kind, professional, and efficient.

Good team direct knowledgable pleasant. Quick instal.

I was buying Samsung kitchen appliances. But, I have switched to Whirlpool. I have bought a range-oven, dishwasher, and now a new microwave. Overall Whirlpool quality is good and the price is usually a bit better. Features are good. The door seems a bit flimsy. The interior light is a bit dim. Overall, very good.

THE GENTELMAN WHO CAME AND INSTALLED THE MICROWAVE WAS ON TIME KEPT ME INFORMED AND WAS VERY POLITE AND CLEANED UP HIS MESS WAS QUICK AND VERY PROFESSIONAL

We have had this particular service person install previous appliances. Excellent and speedy work.

the installation was performed perfectly; fast, but with care at the same time. The installer was an expert.

The installers were very professional. They arrived on time, setup for the install, cleared the area, removed my old microwave and installed the new one very professionally. Cleaned up and hauled away the old microwave, then took the time to demonstrate the new one. Highly recommend them. It was well worth it.

The service was awesome. Arrived on time, the two gentlemen worked well together, Installation was completed in 30 minutes and they even took all the trash with them from my purchase, and was very professional. Highly recommend.

I was pleased with the service the installers provided. On-time, sturdy, well-done work and quick. Cleaned up after themselves but stayed to answer questions I had without seeming annoyed. I was very satisfied with their service.

they did a good job with the microwave install I got, have not had any issues with it

Microwave is a very good product. Works well. Matches my kitchen.

The installers were on time and quick. They were quiet and professional.

The team that came and installed our new over the range microwave were excellent in every way. They even gave us tips on how to not break the oven.

The GE microwave is easy to use, a good size, and looks good in white.The clock is easy to see and the surface under lights are helpful.

Such a professional job. I was notified routinely throughout which helped me ensure an appropriate contact was home for the delivery. Day of installation I received moment by moment updates of arrival. Even during the installation all my questions were addressed and yve installation was inspected properly before the technicians left. Definitely will consider Bestbuy for my next home appliance purchase.

Sorry I did not see this sonner, This contractor team was totally professional and completed their work quickly, offered to come back if anything was not satisfactory. I strongly recomend keeping this vendor on your list of contractors, they know what to do!