Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 9,522 reviews
  • Rated 5 out of 5 stars

    “Mickey Micro!”

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance! I use my “Mickey Microwave” daily! Perfect for quick reheating too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly / effecient and professional.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly / effecient and professional. Took the time to make sure it fit correctly and was level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came on time and were very professional. They removed the old and installed the new microwave in less than 30 minutes. They took the time to go over the features and asked me if I had any questions regarding use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend BestBuy to keep considering these guys for installations. They go above and beyond. Other contractors have told me they weren't hired to remove my exisiting appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers John Fernandez and Nick (don't know last name) were knowledgeable, friendly and helpful. They bundled all the wires neatly (not expected) ran wires thru wall and cleaned up so much so, you couldn't tell the were here

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a bit off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy was really nice and courteous. He showed me how to change the filter, use the main functions, and even changed the time on the clock. the only thing is that it's about 1/4" off center. can't really see it unless you stare. :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast,on time,and done job right on site.recommending.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install team

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys doing the delivery were on time and very professional. Great customer service. Very thorough!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, easy to clean and is very durable. Good appliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install. Great guys. Wish they would have cleaned up the sawdust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation of a poor product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service...the first two Samsung microwave/grill combos were defective...I'm happy to report tha BestBuy came through in the end. HINT: STAY AWAY FROM SAMSUNG CUSTOMER SERVICE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably could have installed this microwave with a little help from my friends, but opted to use Best Buy's service. The two men were very efficient, professional, and careful to keep everything clean throughout the brief process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Geek Squad do your install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were prompt and timely. Went right to work and cleaned up everything when they finished. They wore masks ain compliance with the COVID delivery and maintained a safe distance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and professional, the installer was punctual and from the beginning to the end was professional and friendly. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technician

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job and did not leave a mess at all. He took the old microwave to be discarded.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Did not have necessary tools for the job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old bolts from previous installation were stripped and Geek Squad did not have the tools to remove so second appointment was needed. Job done quickly and efficiently o second visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers came on time and were very efficient, clean and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick. Techs were very nice. The first one was damaged when delivered. The tech quickly noticed and took care of the replacement product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    micro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was done in record time. fast workers and tidy. No user manual provided, had to download one from the web.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It's hanging around!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and painless! They came in pulled out the old one ( I mean I had only had it for 2 years) and put in the new one! This one works better n has easier buttons!

    I would recommend this to a friend