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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 9,522 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came were professional, prompt and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time - called prior to arrival. When right to work. knew what he was doing. Adjusted to level front to back & side to side. Very polite. Cleaned up after drilling holes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Krall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and was very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast. Plus they showed up earlier than expected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Competent installer but Best Buy charged too much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were not Geek Squad but a subcontracting company. Installers were professional and knowledgeable. But Best Buy charged more than competitors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Oh baby

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was very professional and polite in asking all of my questions I had. He was very clean and he took all trash with him. Excellent services!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best stove/oven combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing stove oven combo. It’s got awesome blue lights that let you know if the gas is on. Very state of the art appliance. I am going to enjoy using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over The Range Microwave Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the microwave installation team, as they went the extra mile to make sure my microwave was installed properly and to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service individual that installed my microwave was very professional and courteous to us. As well as friendly. He cleaned up after himself too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Crew

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Install Crew were very professional and did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The over the range microway was installed with minimal mess. He made it look so easy. Yea for Best Buy for choosing the best installers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    scheduling was horrible, but great technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had so much trouble scheduling this because after the return of the first product, the lady mistakenly forgot to schedule the installation when she said she did and I was waiting 4 hours for it. I was moving out of the house so it was super stressful. Then when they did reschedule it was cancelled last minute. I had to take time off work then to wait for another technician. The final install was great - the scheduling service was horrible. I would not recommend it to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so impressed with the efficiency of the installer. He say he had been installing microwaves for quite sometime. He covered everything so nothing could get damaged and was in and out within 40 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alli

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new over the range microwave. My only reason not giving a perfect 5 is there are no express button options nor beverage button which is standard.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came and removed my old microwave, and put the new one up in a couple minutes. They cleaned everything up after too. Would definitely recommend having them do it instead of yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I did this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, they were skilled and friendly. They were able to give knowledgeable information about the features of the device. Convenient removal option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    over-the-range install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setting up of the appointment and geek squad follow-up provided good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my new microwave I needed it installed. The Geek Squad came to my rescue and did an excellent job of installation. Best Buy is my go to store when I purchase major appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation was great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation. These are not easy to install. He installed it easily and quickly and without help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Missed microwave install time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professionals. They’re nice to get back on us to install our microwave. And the guy from customer service was awesome in helping me to reschedule.

    I would recommend this to a friend