4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 9,522 reviews
  • Rated 5 out of 5 stars

    Contract Installers Were the Best!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The non-Best Buy installers were great. Very funny, professional, & accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waited Months

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months of confusion the team finally came by and completed the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentlemen were very professional and stayed in contact so I knew exactly when to expect them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfactory replacement of my previous appliance.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Notification of my appointment was made and was kept on time, done in a timely manner, to my satisfaction. Thank You Best Buy for your Professionalism.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Over-the-range microwave installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was installed incorrectly. Exhaust air blew down the outside edges and up into the cabinet above when I turned on the exhaust fan after the tech. had left. I called and requested a different installer be sent out to correct the problem. I was assured someone different would come, but no, the same guy was sent to my home. When I showed him the problem, he said that this was how new microwaves worked. I said something like, "oh really"? He said "yes", but that he would take it down and check it. Turns out he had not replaced the tape that makes the seal between the exhaust duct and the top of the microwave when he had come out before? Lazy? Incompetent? Didn't care? I don't know, but it seems obvious to me that this is a vital part of the new installation and he missed it the first time? Why didn't he check the exhaust function? Because of COVID, I was in the other room, not micromanaging this installation. The installer was courteous, but I certainly would not recommend him. He wasted my time and his by not installing this over the range microwave correctly the first time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with installers during pandemic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very nice and respectful wearing masks and cleaned the area. They were quick and very professional. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were clean, respectful, knew what they were doing, and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Maintained a clean working area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did an excellent job. He explained the microwave features and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that installed our microwave were very professional. Prompt, Friendly, and they left their work in a clean condition. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great! They were in and out in no time. Very friendly and professional. They cleaned up after themselves upon completion. Well worth having the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE range

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my new GE range. The first one, door did not close properly. I can really see the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation for the micro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one more time, this was one of the very best things we bough, Tech support, I'm happy we paid for it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed our refrigerator were professional, courteous, efficient and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    micro install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional young men, quick and prepared, clean and neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personable and Efficient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were top notch. Quick, efficient installation and they left our kitchen as clean as they found it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came on time and did an excellent job of installation. Only took less than an hour and did an excellent job of removing and installing and clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professionally installed and very quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the olde microwave had been removed 11 days before, the installation went fast, though the removal fee of $19.95 has not been credited to my credit card yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech knew his stuff! Quick. Friendly. Nice to have an expert installer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant, efficient installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guy arrived right on time. Pleasant, efficient service. Installation occurred without any difficulty.

    I would recommend this to a friend