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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 404 Showing 8,061-8,080 of 9,522 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an incredible service to allow for hassle free experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Men were neat, courteous and efficient. Cleaned after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like this micro has always been there, On time. Excellent cleanup too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the installation technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the installation technicians. Explained the functions very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service good delivery person love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microwave has all the bells and whistles. It heats and warms food great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that installed the microwave and stove did a great job and was very personable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    VERY POOR install with unconcerned installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement under cabinet microwave. i installed the first one. Rotating the venting blower was tricky the first time. The salesman suggested as a total tech member i have it installed for free. i agreed. They arrived and had a problem rotating vent blower. Clearlt this was a new experience. I got involved and it was taking some time. They got frustrated ignored my experience with it and then tried to force it in which i stopped. Then they complained about the time. Finally one of them lifted unit to install. I told them To stop and have both lift in and I would put the install screws in so they would not damage the cabinet. “We do this every day” they said and the installer proceeded to chip my cabinet. no apologies. i waited 3 days to hear from Best Buy…..nothing. When I called they said they had no received the photo yet from installers but would get back to me in a few days. It’s been a week……nothing. I am obviously a fan of Best Buy as a total Tech but the install contractors are terrible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good job on the install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall; including the cost of the install, this was the cheapest way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time as promised. He was quick and cleaned up when he was finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No reason for me to do the work at this price, plus perfectly leveled out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant Service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on installation, but unfortunately my cabinet front was scraped.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old kenmore microwave took only 2 min to make a cup of tea this takes 3 min

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and came within the time frame given.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that did the installation were great. Did nice job and explained everything well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 1.7 cu ft over range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and and spacious enough for all our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice basic microwave I don’t use one very often so for me it is ideal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless install order and installation was great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy has the best install and take away. make sure it fits your schedule.

    I would recommend this to a friend