Customer Ratings & Reviews

Perfect microwave. Has all the things I need in my kitchen.

Good service, but the men do not clean up after themselves.

Worked very quickly and didn't leave a mess in my kitchen.

Company scheduled three times and canceled without informing

Very pleased with the contractors who installed this product.

Easy to set up appointment. Waiting for install next month.

Good extra warranty service. Very responsive to all needs

Professional and well worth the money. Fast and great work

The installers were very professional and were in and out.

A little challenging to learn but am please with options

Consistent with the online reviews. This is a basic product.

It is great that BestBuy offers installation. Terrific!

Great microwave. Worth the extra money for convection.

Mounted microwave, but it wasn’t aligned to the cabinets. It is off by 1/8 of an inch to the left.

I love it it’s easy to use it doesn’t get fingerprints.

Great customer service was installed in a timely manner

all my questions and expectatives the tecnichian answer

Excellent installation on all the appliances, thank you

So I am not sure just exactly what happened, but the third party installer really struggled with this installation. The gentleman had a helper with but tried to install the oven on their own over the range, and because of this, the protective foam he placed on my range to protect it caught fire because he leaned on the knob/igniter... I had to move quickly to get the fire out, and then our kitchen was a mess from ash etc. I brought in my wet/dry vac die to the large mess, that the installer wanted to just wipe up with a towel. Once he got help they installed the oven, but they used a impact drill to install the mounting bolts in the top of the range, and when I went to inspect, the mounting threads were now stripped, due to them no inserting the bolt, and pre-starting the thread, so it will be only once the oven will have to be removed because I guarantee you the threads are so jacked up in there, that they will not accept another bolt. Also, they did not originally drill the hole in the right place, so they had to drill the hole again with the unit semi attached - and somehow, they managed to get sawdust into the unit, so I had to bang the unit to get the dust to fully fall out, the way I found out they stripped the bolts was that I needed to try and drop the unit a bit to vacuum it out, but could not do it, so I did my best without disturbing the bolts.

I bought this microwave to go with new oven to update kitchen