Customer Ratings & Reviews

The two men sent to do the installation arrived and it installed in less than hour. They worked efficiently, and did a good job of cleaning up. They also removed the old microwave that was replaced. Couldn't ask for better service.

My microwave install went quickly and smoothly. The gentlemen called a few minutes before they arrived, during the pre-scheduled window. They were friendly, careful and thorough, making sure it worked properly before leaving and asking if I had any questions.

I really like the size of it. Easy to clean. Very sleek, my last one was very old, I hope this one will last as long.

The guys did a great job. They were quick, professional, courteous. They laid down mats before working and cleaned up before they left

Great job. Let me know when they would arrive. Took care bringing the microwave into the house and taking to the kitchen. Took their time installing the microwave and made sure it was working prior to cleaning up any mess and leaving.

Microwave fit without issues. Installation was quick. Had issues with the scheduling process.

Outstanding installers. Did the job effectively and efficiently, literally within 10 minutes. These two installers knew their stuff and were able to effortlessly swap out the old one and install the new one in its place.

Superlative! On time appointment. Quick and efficient installation. Friendly installer!

As I note below, this was a good experience in all respects. Learning the performance details, the fit in the existing space and the timing of service. See below for details. The pricing and credit terms had some surprising benefits as well. See below. It looks like a microwave. These details make it special.

Nice, competent installers who are respectful and work quickly.

My review is for the installation of an exchanged microwave, the first installation was done incorrectly. This second installation was correctly and professionally done. The installer was excellent and took his time to do it right.

The lads that installed the microwave seemed to really know what they were doing and took very little time getting things mounted and ready to go.

Love the size and features of this over the stove microwave.

Had an over the oven microwave installed. I was able to choose my time slot online. I received reminders of my appointment. The day before the installer phoned with a time. He called when he was on the way & arrived with another Geek Squad member on time. Gregg and his helper were very professional and courteous. They were able to resolve a slight problem with the installation area quickly and with no complaints. They also cleaned up! Very happy with the installation

Received a 30-minute call to advise the arrival time, and Enrique & Luis were punctual, and very professional. They both worked well together well with the installation of a new microwave. They both were very detailed with the use of our new microwave, and were In/Out within minutes.

product is decent and have no complaints with its performance. Installation was free. This is a replacement purchase where similar Microwave was used. What I cannot understand is that the installer asked for and got money from us as according to him there was no "plug available" to carry out install and that he will have to install a new one. This is baffling.

Nothing could have gone easier or better! Professional installers were in and done in record time! Cleaned up and hauled away the old microwave. Thank you Best Buy for such an awesome service.

Great job. The team was professional and did a great job

Great low profile option for our home. Clean and sleek and works great.

The communication from the installers themselves (not BestBuy customer service) was a bit spotty, but the installers who showed up and did the work did a great job and everything went smoothly. Also, the price was reasonable and I am very happy with how things turned out.