Customer Ratings & Reviews
- SKU:
- 3533689
Customer reviews
Rating 4.5 out of 5 stars with 9523 reviews
(9,523 customer reviews)Rating by feature
- Service4.5
Rating 4.5 out of 5 stars
- Professionalism4.6
Rating 4.6 out of 5 stars
- Expertise4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Never worked
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave not tested after installation. Has never worked. Can’t get call center to set up replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk, died at 13 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just after warranty ends the microwave stops working. Sometimes carousel doesn't turn or it doesn't heat. Go with a different brand.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the installation package but they were unable to install because they thought electrical was hard wired. Upon our investigation it wasn't so we got a refund on that portion
I would recommend this to a friendRated 1 out of 5 stars
Not properly fitted.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not properly fitted. It leans forward from the back and just looks as if it was forced into place to save time by the installers.
No, I would not recommend this to a friendRated 1 out of 5 stars
Inoperable item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was installed but was not functional. What more can I say
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful experience!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was installed incorrectly, where as my cabinet door had to be removed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lie
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was never done so I’m not sure why it shows it was.
No, I would not recommend this to a friendRated 1 out of 5 stars
Appointments were long out .
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor. I had to pay my own person to come out to install the range and the hood.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Disappointed with best buy.. i have sent 6 emails. And no responses from ur company
No, I would not recommend this to a friendRated 1 out of 5 stars
Disgruntled customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nobody showed up on the scheduled installation date and it happened 4 times.
No, I would not recommend this to a friendRated 1 out of 5 stars
Microwave Installation
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did not do the install for this product, refund my money. I had to hire a private contractor to do the job.
No, I would not recommend this to a friendRated 1 out of 5 stars
Still crooked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 appointments, installer only showed up for 2, microwave is still completely crooked. Can't believe I paid for this service.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer damaged my countertop and then tried to glue and tape it back together stating that it was fixed. What a joke.
No, I would not recommend this to a friendRated 1 out of 5 stars
Severely damaged: never brought to me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item was smashed in the box. It was not brought to me due to ongoing issues. A new one ordered. Install supposed to be 9/5/2020.
No, I would not recommend this to a friendRated 1 out of 5 stars
Xoch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only reason this got installed was bc my husband said something. They didn’t want to install
No, I would not recommend this to a friendRated 1 out of 5 stars
Unprofessional work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer charged me an additional $50.00 to drill two holes. After they drew holes, they didn't close the old holes.
No, I would not recommend this to a friendRated 1 out of 5 stars
Third party installation review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third party installers were less than profession. Best Buy please don’t use them again
No, I would not recommend this to a friendRated 1 out of 5 stars
Lousy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big scratch on handle,stove below damaged. No cleanup following
No, I would not recommend this to a friendRated 1 out of 5 stars
Did mot install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They said they would do metal cabinet install and turns out that they dont do it
No, I would not recommend this to a friendRated 1 out of 5 stars
Wouldn’t buy KitchenAide again.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had much higher hopes. Microwave failed to heat anything after 10 months ... less than 10 minutes of daily use on average.
No, I would not recommend this to a friend