Customer Ratings & Reviews
- SKU:
- 3533689
Customer reviews
Rating 4.5 out of 5 stars with 9523 reviews
(9,523 customer reviews)Rating by feature
- Service4.5
Rating 4.5 out of 5 stars
- Professionalism4.6
Rating 4.6 out of 5 stars
- Expertise4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Defective Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was defective. It had a bent door and bent interior walls.
No, I would not recommend this to a friendRated 1 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit mounted and installed properly. Installation subcontractor was rude and disrespectful.
No, I would not recommend this to a friendRated 1 out of 5 stars
angry customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit did not work and it has been very difficult to speak to anyone who cares or can actually help.
No, I would not recommend this to a friendRated 1 out of 5 stars
Service was never completed and I was charged!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy stated that they completed the service and charged me for it even though they never completed it. Be careful!
No, I would not recommend this to a friendRated 1 out of 5 stars
Bogus!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My service was NOT completed on the microwave and my money has NOT been returned to me! Refund my money now!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
total tech garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech support is complete garbage, they lie about their service,t otal waste of time and money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Messy, rushed installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers rushed the job, left a mess and I am not sure but a part may be missing.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible Customer Service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for my items months ago, installation and service botched many times. Still not done even after apologies and promises.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installers didn't know how to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers didn't know how to install. They ended up stripping the screw trying to install. I ended up installing it myself and never got a refund
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't use best buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not the installers' fault... the measurement guy screwed up everything that followed him.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dryer stopped working on second day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second day of using this dryer and it stopped working. The dryer would not heat up. Only blew air.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT use Best Buy delivery and or installation. Save the multiple headaches and deliver home and install yourselves.
No, I would not recommend this to a friendRated 1 out of 5 stars
LG microwave installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation charge is outrageous for 20minute job. All the guy did was put the microwave in and screw in place.
No, I would not recommend this to a friendRated 1 out of 5 stars
Thermador microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Thermador microwave. It is extremely loud. I have a video of you would like to hear
No, I would not recommend this to a friendRated 1 out of 5 stars
Total disaster
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They forgot to put it on the truck so I had to pick it up at the wherehouse and install it myself.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unhappy Customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was fine but the unit doesn't work. I now have to wait until after Christmas to get it replaced.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very disappointed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased Over-the-Range Microwave Installation with our microwave oven... no installation was done! Very disappointed!
No, I would not recommend this to a friendRated 1 out of 5 stars
No show no call
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Y’all won’t show up to install it. Waiting since December. Cancelled 3 times by BEST BUY.
No, I would not recommend this to a friendRated 1 out of 5 stars
Microwave install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not install because of a mix up on the type of install plan I bought not very happy with the service
No, I would not recommend this to a friendRated 1 out of 5 stars
still waiting for delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was supposed to be delivered with rest of the appliances and was not. no-one can tell me where it is or what to do. it's been 36 hours so far.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi sean1va - I’m sorry that your microwave didn’t show up as expected. I understand how disappointing that must be. We’d like to try to locate it for you to give you an idea of when it can be delivered. Please give us a call at (800) GEEKSQUAD or (800) 433-5778 so we can get to work on that.