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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9523 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 462 Showing 9,221-9,240 of 9,523 reviews
  • Rated 1 out of 5 stars

    Not complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is not completed because of the missing mounting hardware kit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible purchase didn't fit and they didn't tell us we had to measure

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Double check there work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you check your product when there done they damaged my microwave when installing it...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible customer service for installation. Yelled at my daughter to hurry up and finish washing the dishes so he can start installing the dishwasher

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave #5 defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the fifth microwave I purchased as the first four were defective. Shame on Viking.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy from best buy they do not treat people as valued customers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ExtremelyDissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service, appointments are not kept and no communications

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No call/no show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit has yet to arrive and be installed. No call/no show!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had three replaced everyone was damaged went to a step up and again XPO did a lot of damage have a claim against them and they are making it difficult

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jack10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not do a good job the bracket is not lined up properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    After Thanksgiving install Microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not here yet schedule out after Thanksgiving! Not pleased!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xxxxx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store stuff denied the installation so I had to return my purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guy charged additional 200$ to drill holes into the back splash wall.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Service cancelled by Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service WAS NOT completed. Reschedule this installation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing too many parts .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing parts salesperson did mention that during purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave was missing the plate. Microwave was missing the plate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Floor scratch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scrated my floors when moving stove. I have photo but it will not upload.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waiting for refund

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not happen. This service was declined. I am still waiting for my refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave is tilting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed twice, is still not installed properly! Would not recommend!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was not good, Would not buy it. The price was expensive. Its cheaper at other stores

    No, I would not recommend this to a friend