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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9523 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 464 Showing 9,261-9,280 of 9,523 reviews
  • Rated 1 out of 5 stars

    Microwave Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation job was very poor. I will never use Best Buy again!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not install the microwave, bad service overall.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looks nice but it failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just using the timer it overheated on the inside and now it won't work like it's suppose to. But Best Buy is making it right.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    i don't like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like it.........................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No faith in the delivery company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never showed up when scheduled. We ended up returning the whole kitchen suite.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Whirlpool Mwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst appliance ever. Does not function as donot buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad installation- forced ,broken ,and misinformation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor installation, GE had to come & fix it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer used the old microwave bracket,so when he hung the new microwave, it rattled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give a 0 I would! I had to hire someone to come install it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Forget it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t fit returned even though ordered by the on sight guy for us. Terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installers spoke 0 english, didnt fully assemble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers left parts out, didn't speak any English, and also didn't give me the old parts from my previous microwave.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged Appliance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review is bad because the appliance came damaged and could not be installed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team didn't even try to install microwave. Had to hire outside electrician to do install.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery subcontractor should be fired!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subcontractor should be fired! Rude, nasty, vulgar! Had to kick them,out,of the house!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not done yet after 3 months, waiting so can’t use yet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave was damaged and instead of having one delivered that day it took 3 weeks to get a new one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible company. Damaged our home and now we are fighting them on repairs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience I have ever had with Best Buy, I will not be returning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not installed, need my money back. my hoise wasn't ready I guess and material not taken inside my house

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never got installation!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get the microwave installed but was charged for it.

    No, I would not recommend this to a friend