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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9523 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 465 Showing 9,281-9,300 of 9,523 reviews
  • Rated 1 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't install it. I had to run wires to an outlet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Displeased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, can 't install something that has not been delivered

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sent back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it because major scratches on appliances so had to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many too explain. No coordination between different areas of the store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke it during install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke it while installing. Can not get another for weeks. New fridge broke to

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stop working after two years the steam sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after two years the steam sensor is worthless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy never installed. No call, no show 3 times

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products seem to be made cheaply Not worth the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was horrible tried to save a headache by having them do it but waste of money amd bigger headache

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty installation twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faulty installation twice and unfinished appointment for the second exchange since 12/11/2018

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product was damaged.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was damaged. Customer service to get it replaced was horrific. Ended up cancelling the order.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst service ever I wll not ever use or refer Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still not installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It couldn’t be installed. Still in the box wouldn’t recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has not been done as yet, due June 2 so how to review?!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took the geek squad coming back to my house 3 times to install the OTR microwave.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t arrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ……Never …….got……. the ….microwave….. waited months….

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one told us at Best Buy that we couldn't have backsplash or needed a better plug did install

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. Appt scheduled between 8 and noon. Didn’t show up until 2:30. Unacceptable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    sr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it did not work, it burn out a few breakers in my house

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vendors sent by Best buy were really sloppy and had to come over again to fix few things.

    No, I would not recommend this to a friend