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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9523 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 9,523 reviews
  • Rated 5 out of 5 stars

    Great Microwave for its money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Micro wave! I think it will last forever. I had it for 8 years now, never had issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only took 15 minutes to install the new microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Santiago

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Thank you Kyle and KJ. Very courteous and friendly fellows . Thank you for doing such a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install - great crew!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install! We changed appointment several times and they were great and cooperative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hate installing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service, polite guys that were there when they said they would. Took out all packaging and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were in and out with no problems. Very efficient and friendly. Would be happy to use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors worked very efficiently . They were polite and congenial. The installment went perfectly, The Whirlpool Microwve is beautiful, sturdy and simple.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over-the-range Microwave Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this an average review because when I got home after it had been installed it saw that it had 2 dents in it. They are not huge, but I did not get this on sale so I paid a sum of money. I am not sure if the Microwave came with the dents or if they happened with installation, so I will give a remark on that review as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of microwave, washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers for my microwave were very polite and very efficient. Same goes for the installation of my washer and dryer. Very very pleased with installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad refuses to install.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation drops rating. Delivery fine. Tech would not install because old one wired directly. Said if they could not complete one part of the installation they could not do any part. This old guy had to do it myself! I suspect they will pull the same copout when they deliver our new dishwasher which is wired directly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was on time, fast. Kitchen area was left neat and clean. Installers were friendly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Need more qualified repairmen.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first appliance, the microwave, that I purchased was delivered. It was hard to get a weekday appointment after 2:30 pm, and they do not deliver on weekends. The repairman worked on it for two hours. He said it was worse off than when he arrived. Then had to order parts, and then said it is really hard to get parts. I went through Thanksgiving and Christmas with no microwave. A total of three months. I ended up returning the microwave.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out to install was very nice, professional and knowledgeable. They did a great job and wsd quick with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were good. I would highly recommend them to install appliances for anyone..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OTR Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery & Installation just took 6 weeks, Customer service on hold for like 30 min, number of calls to schedule appointments. Thank you for getting it installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service. Friendly technicians. Pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alistar was great at his occupation: knowledgeable, competant, thorough, took pride in doing a job well done!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, fast, respectful and helpful. I recommended my mom use Best Buy to replace her broken microwave as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service by contractor, very friendly and answered many of my questions! highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Nice to work with. Cleaned up after themselves. All and all they were terrific.

    I would recommend this to a friend