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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 9,522 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Appliance Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with the install team that showed up to our home, We purchased a fridge, dish washer, gas stove and microwave, the team removed, installed and hauled away the old in just around an hour, Very courteous and professional team. Well worth the extra dollars to pay for the install, it would have took me an easy 3 to 4 hours crawling around to get this done.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Excellent so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little simpler than some to operate, the unit performs very well and is quieter than most.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two brothers that installed mine were excellent. Very thorough and professional. Best Buy is lucky to have the guys represent their business.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Professional, quick & clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very professional installation. The only hiccup turned out to be nothing. The installer cautioned us that he might not be able to install the microwave because we had a tile backsplash. Our initial reaction was outrage that nothing had been said about this earlier in the process. However, the microwave fit perfectly, even though the size dimensions were different that the previous microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! and beautiful!! Matches my range, Love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with the installation and came within the time window.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation Team rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team was quick and very professional. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lived up to the promise. Professional, on time, c.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team Luis was awesome! They were on time, professional and detailed. They made sure everything was working correctly and that I understood how to operate the microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company Best Buy used to install the microwave / range hood did a good job. Some custom work was necessary because of the location of our backsplash tiles (halfway up the wall but not all the way). The contractor waited while I went to the store to buy a plywood piece and put it in for me so that the microwave could be attached to an even surface.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal. Works amazingly. I would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install crew was amazing, they were fast, clean and very helpful. They picked up after the install and answered some questions regarding the unit. Very helpful and would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were prompt, quick and cleaned up after themselves

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation technicians

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation technicians were friendly and efficient. They installed our range microwave and dishwasher. They even gave us recommendations for how we can improve lines under our sink. They were professional and cleaned up any mess. Very pleased with them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two pros who handled the micro installation were exceptional. They made quick work out of a relatively difficult job. Both worked quickly but professionally and always took great care to ensure there was no collateral damage to the cabinets. They were great. I considered doing this job myself as I am somewhat handy but those who do this work routinely are best positioned to handle the installations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I bought was defective, the LCD screen readout would go in and out and display random characters but Best Buy quickly replaced the unit at no cost. Have been using the 2nd unit about a month and it is working out great! Lots of space, heats food evenly, and more functions and features than one could ask for. Looks great installed and matches other Samsung stainless appliances perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workman did a great job, were respectful of my home and area surrounding installation. They checked to make sure all was working, cleaned up and left in a very short time. No complaints at all!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Our Installers were Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louie & Ramon are the ones who did my install. They were quite efficient and very knowledgeable! They did an awesome job. Louie quickly pointed out a defect on the microwave finish as the film was being removed and I contacted Pacific Sales immediately so we could schedule another delivery for one that did not have the flaw in the finish. Hoping I will get the same guys as they were really great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was fast and I love my new GE. microwave my last one was a sears brand not so good. so I bought this at Best BUY and they have the Best prices on all there products and that's hard to beat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an excellent job. He was polite and went out of his way to not leave a mess. I am very pleased with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Polite, clean, infirmativr

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was long delayed due to the Corona virus. So my old one sat in my table for two months instead of five days. Quite the space hog Had difficulty with the phone Apt set up. Kept getting conflicting emails too Then after the installation we kept getting more auto calls to set up apt. But the installation itself went very well

    I would recommend this to a friend