Customer Ratings & Reviews

team came in and accomplished the task without fanfare and did a nice clean installation and even explained some of the new features on the microwave versus the old one it replaced.

The installation was quick. They were very friendly and the microwave looks great.

Nice and quiet. Sleek and attractive with the black stainless finkish

Installation technicians were friendly and efficient. They installed our range microwave and dishwasher. They even gave us recommendations for how we can improve lines under our sink. They were professional and cleaned up any mess. Very pleased with them.

The installers were great! they were so fast, professional, friendly, and really worked with me to get it done quickly. I would use them for everything if i could!

Best investment yet. Extremely pleased with Microwave. Replaced new model with basically same one I had but, this one looks better and performs as expected.

Very knowledgeable and nice guys. The price is high though

Great customer service! Very polite and clean up was outstanding! Service was quick, professional and I was surprise of the efficiency in which they two work to accomplish the task.

Installers were there when they said with plenty of notice. They were fast, friendly and shared tips for using the microwave. Free haul away was a great benefit.

The microwave is very nice and it works very well. There are certain things that it does not have or I cannot find it, such as keeping the night light on for a few hours and then the timer should shut otg

This was one of the easiest installs. The guys were professional, on time, friendly, and quick. They kept me informed as to their arrival time. Can you ask for antthing more?

Microwave is working as expected. The installers were FANTASTIC! cleaned up after the install, no mess left behind. Its too bad be had to wait so long for the microwave to be delivered to the warehouse before delivery to our home.

The installation was not as straightforward as the installers thought it would be, but they were able to work with the space and actually improve the placement of this microwave over the one they removed. Something about the way the old microwave was installed was not optimal, but they got everything worked out for the new one.

Installers were efficient, neat and courteous. Work was done in a timely manner. I can highly recommend them.

The installation was quick and convenient with quality work. Installers were professional and kind.

The sub-contractor did a great job!!! Of the 3 installations that I had done through Best Buy, he was by far the best and most professional! He was also the only sub-contractor. The rest worked for Best Buy.

I love my microwave !! It works quite and it looks expensive over my range!!!

The installation went very smoothly. The installers were efficient, COVID19 safe and fast. They answered all of my questions and most importantly, they cleaned up before they left. One concern is that Best Buy doesn’t take the old microwave away immediately, now I have to wait fir a call from someone who will pick it up.

Pleased with this GE over-the-range microwave so far. Matches my other appliances & operates as expected. Was very pleased with the Total Tech installation process.

This has everything you'd ever want and more. It heats and cooks quickly. Only issue I have, the microwave when no one has used it or is even in the kitchen will beep and says press start to continue and has 7 seconds left on the time? This has happened more than a few times and will be calling to have someone look at it. Hopefully it is just a quick fix. Otherwise this is a great microwave and does everything it's supposed to.