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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9465 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 9,465 reviews
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Kitchen updated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, exhaust fan not too noisy, overall great for everyday use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What a shame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the same people that delivered my stove and they dropped it in the driveway. Then, wanted to replace the door and give me the GAS stove. Just wow! They did an ok job with the microwave. It took two of them. I wish they would have used both of them on the stove.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Efficient.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mario and his men did a wonderful job installing microwave, so grateful that they could do as too heavy for my husband and I to do. I would request him for delivery and installation of all of my purchases if possible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG microwave looks great with our other appliances. So far we are very happy with the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good but significant delay in receiving

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered Feb 5, received May 10. Unit seems to work as advertised. Just be careful when ordering to determine whether or not the item is physically in stock at your store .

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast and friendly service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional in their speed and accuracy. There was no hang on the microwave, and they were quite nice to interact with. Definitely recommend the service, as doing this yourself can be quite cumbersome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality delivery/installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys arrived on time and did an excellent job. They disconnected and removed the old microwave above the stove, put up a new bracket, and installed the new one. They were quick and clean. They also cleaned everything well and answered my questions politely. Definitely worth the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slim but mighty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good power slim design still fits most things that should go in a microwave Menus are a little tricky but you can use the phone app as well

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Super impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of OTR microwave was super fast and with Total Tech was free! They communicated arrival time, was early, and installation/removal was complete in 30mins. Took care regarding potential debris, etc. Will definitely use them again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was great. The professionals were quick and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    MW Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation of our over the range Kitchenaid microwave super fast pull out old which we kept to re sell since in good shape and installed new one quick as a whip no issues. highly recommend geek squad pkg if buying all new appliances at once to save on install and kits and haul away no one can beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional Delivery and Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Whirlpool Microwave from Best Buy. The delivery and installation were scheduled at time of purchase. Very happy with the professional services provided by the installers. The microwave looks beautiful in my kitchen. Thank You Best Buy and Staff.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love features and the look of this appliance really looks great in our kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt courteous knowledgeable organized area left spotless

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation Service!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evan and Brandon did a great job installing the microwave. They were professional, polite and friendly; took care to ensure the microwave worked, were neat and you could not tell there had been any work/installation after they left. Cannot provide a higher recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy Geek Squad did a great job on the installation on my new Over-The-Range Samsung microwave. Their service was professional, efficient, and very meticulous. They made sure everything was absolutely perfect, cleaned up afterwards, and went through basic operating instructions. They were friendly, prompt, and very knowledgeable about my new appliance!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did an excellent job installing my microwave. He was very pleasant and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Allow time for unexpected delays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation window was 1 - 5pm but the crew didn't arrive until 6. Once they were there, they completely knew what they were doing and performed a perfect installation in less than 15 minutes. However the team had an apprentice who had problems removing the microwave from its cardboard box and ended up putting a 12" scratch in our hardwood floor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn’t say white glove service, got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recall the install, but I do see that they had scratched my oven after they left as when I noticed it other than that they did a proper job installing it, but I wasn’t watching them as closely as I should nor did I do it well enough inspection And it’s just a little scratched so it’s minor

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Removal and installation.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The removal of the old (20+ years) Microwave and installation of the new one was honestly one of the best installations I have had done. Everything done quickly, correctly and with a friendly, personable installer.

    I would recommend this to a friend