Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9465 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 9,465 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installers Were Excellent!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Professional. Courteous. Knowledgeable. It's extra money spent, I know. But it is well worth it. Try to do it when you are not a professional and you will spend 5x the time they do and who knows what issues you'll run into. Go with the pros!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Imnstallation By Geek Squad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation by Best Buy Geek Squad. Old microwave was a little difficult to take down and new one had slightly larger dimensions. Geek Squad individual studied the discrepancies and adjusted the hanging brace so new microwave would fit perfectly. Job well done!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Installation Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two employees from an installation company were dispatched to install the electric range/microwave. They provided an excellent installation service. Thanks to their attention to details from start to finish, now my kitchen is in a very great shape.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation - Over Range

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Two men came with masks. Removed the old microwave and installed the new one. Took maybe 30 mins. They cleaned up afterwards. Very polite and helpful. Expensive but worth not having to figure it out on our own. Plus they took the old one away with them.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave has wonderful features and looks great under the cabinets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installers highly recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were wonderful. Very professional, knew exactly how to make small adjustments to accommodate the space for the microwave. They were punctual, very clean in their work. I would use them independently for other jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast, professional and on time!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was flawless and fast. I especially appreciated their timely arrival. Courteous. They took time to wipe down the work area after they were done, and test the appliances and the installation. Wish all installations for the home could be like I experienced with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very courteous. They were professional and installed the microwave in about 30 minutes. They also took the extra time to adjust the height and balance of my oven without me even asking. I highly recommend Best Buy’s installing services with and install task that seems difficult. Thank you for the great service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully. I love the size of it. Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Job was done perfectly!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I have total tech, removal of the old microwave and installation of the new microwave was free. They did it all perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Homeowner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgeable and professional, performed the work efficiently and quickly, and was very pleasant to deal with. He was first-rate in all respects.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    microwave install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer communicated well; arrival on time; completed installation quickly and tested

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needed Some Help

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation company who came to set it up did a good job. That particular installation member was not quite as seamless as the dishwasher and stove, but with a little bit of help from me we were able to get the job done. Very well worth paying that extra little bit to have someone install it for me

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very Efficient Installer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time, in fact a few minutes ahead of scheduled time. Very efficient and fast. Deinstalled old unit and installed new unit in about 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Had my microwave installed my professionals!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have Total Tech Support when I have coverage to have free delivery and haul away free. I installation was $49 which was well worth the expense. Two man job and they reinforced to ensure that it does not fall. I highly recommend Total Tech Support as it also covers up to 5 computers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Arrived in time They were courteous, quick and efficient cleaned artier themselves Took out the old one and the packaging

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation of Microware

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer Kris Harbin and helper removed old microwave and installed my new KitchenAid Microware. Installation was done professionally and they hauled away old appliance. Great Customer Service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Microwave installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were very professional. They installed the microwave in a short period of time and cleaned up after themselves. I was very impressed with them. .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Micro Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all very good working Micro! Could use a 'Keep Warm' button....but that's just me....I would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, matches my other appliances and very efficient.

    I would recommend this to a friend