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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 9,522 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the installation of my new microwave oven. The team was professional, knowledgeable and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Micro wave Installation service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe, the installer was terrific. Called ahead to advise time window, called again to report slight delay. Very thoughtful. Installation was flawless and he operated the appliance to ensure that it was functional

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New microwave...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose a microwave to open the door with a button and NOT a handle. My previous 3 microwaves had handles but eventually the bottom of the handles broke. Easy to operate and quiet. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came in. Took down old microwave.Installed new LG microwave and cleaned up. Very quick and easy installation. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek that installed this was very experienced at this installation. He worked quickly and was very friendly. I read other reviews about this particular model microwave and all the trouble others had installing it, but this guy knew what he was doing. It was a perfect fit.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came and swapped out the old microwave in under an hour. Nice guy, cleaned up after he was done, no issues with the new microwave

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Service - Mediocre Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like I stated in the review for the microwave, the installation service was excellent. They took the time prepare the area before installation so that my stove and counter tops were protected. They took care when installing the microwave. I will use this service again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were very nice and did an excellent job of removing and installing the microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 workers that came to install my microwave knew what they were doing and had it installed quickly. They cleaned up after themselves and hauled away my old microwave. I would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation of Over Range Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service team installing over range microwave were very professional and made sure any dust from drilling was cleaned up. They were also early for the appointment time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation of over the counter microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the most organized, efficient and excellent installation of any appliance I have ever purchased. I was really impressed. Thought I had excellent service and installation in the past but this certainly surpassed all others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is perfect. The installment well not so good it said they will remove the microwave put new one in and take the one out and put it somewere else. The guy from geeksquad said no he wouldnt do it. I payed all together 150.00 for him to just install a microwave.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing, I like the oven. I would buy it again based upon the service I received.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guy was very good. He came o. time, was organized, knowledgeable and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional installers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional crew. They did a great job and no doubt knew what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen installed new our new Samsung microwave, dishwasher, and oven, hauling away our old ones. They did a great job and even reminded me about stuff left in my oven. I almost lost all of my cookie sheets! Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Nicest ever duo of servicemen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of the nicest gentlemen installed the microwave in record time. They explained everything, asked if we had questions, cleaned up everything and left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superior installation (this time)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was replacing an installed "broken" one. The second installers made special effort to ensure the new one was installed properly for our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer wore a mask and he was quick and courteous. He was very professional. The installation was great...Best Buy was difficult to deal with. Best Buy kept blaming covid for their crappy customer service and scheduling problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy does what they say they will...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men showed up what they said they would, were professional, efficient, took care to protect the range underneath, completed the install in a short time frame, cleaned up, and were off to other adventures :)

    I would recommend this to a friend