Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 325 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the overall performance, installation speed, functionality, and size of the Over-the-Range Microwave Uninstall. However, some customers have expressed concerns about the noise level and screw quality. A few customers reported a defect with the microwave.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 325 reviews
  • Rated 1 out of 5 stars

    Best Buy appointment setting sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They still haven’t come to uninstall in six months because no one will ever show up to my house so can’t be that good can it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    al

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very poor quality inside should be stainless fot that kind of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t hire Best Buy subs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers that attempted to complete this job 100% sucked. In professional and did know what they were doing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys make me purchase a new guaranty I did still have one year left. Very bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 visits they finally got it right and uninstalled microwave and installed new one, terrible experience

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not happy with the installation done by bestbuy, no quality done at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hopeless

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still they failed to uninstall despite it should have been done last week. Best buy agents messed it up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No installation has happened yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A third party contractor was sent to my home and was unskilled in how to do the work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY AT BB

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last purchase I will ever make at Best Buy. Circuit City all over again. BK around the corner.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dumb

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy installation services are terrible. I will never use them again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not doing their job

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third party install group is a joke. DO not recommend having them install for you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not be done due to replacement micro being smashed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This never happened as the new replacement microwave was smashed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Functionality, Overall performance

    Rated 5 out of 5 stars

    Great range hood.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Pleased! It looks great it's very functionable.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality, Overall performance

    Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has worked great and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional on time polite service. Cleaned up after install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an amazing work and did a quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTAL TECH PLAN. Xchange

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased wrong microwave model to my liking. With the Total TechPlan, I was able to have it taken out to have another model installed. It all went easy & efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last installers were Excellent, knowledgeable, skilled and professional. Highly recommend these young men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen that did the uninstall were very good,friendly and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast, people very Friendly&polite

    I would recommend this to a friend