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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 325 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers value the overall performance, installation speed, functionality, and size of the Over-the-Range Microwave Uninstall. However, some customers have expressed concerns about the noise level and screw quality. A few customers reported a defect with the microwave.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-325 of 325 reviews
  • Rated 5 out of 5 stars

    Great Staff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy staff is always good and on time. They take care of all the mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best technicians ever. Please, recognize them!....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tiring Experience and Hopeful that it Works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. Initial purchase of defective Samsung microwave was 10/8/21. Ordered replacement 12/1/21 . Replacement Whirlpool was installed 2/2/22. Replacement microwave was delivered in early January with no installation or removal of defective microwave. Was told I didn’t ask for removal or installation of replacement which was untrue. I was also told I was going to be charged. I specifically asked for the same service as initial purchase. I was told installation and removal would be late February but after a few calls I got an earlier date. Installation was quick and individual was courteous. A lot of grief to get to this point. Hopefully this one works for more than a couple of weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team~

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's best! Team went beyond call of duty to help, and I did not have to lift a finger then and since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OTR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once we received our third unit and it was installed everything was great.

    I would recommend this to a friend