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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 325 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers value the overall performance, installation speed, functionality, and size of the Over-the-Range Microwave Uninstall. However, some customers have expressed concerns about the noise level and screw quality. A few customers reported a defect with the microwave.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 325 reviews
  • Rated 5 out of 5 stars

    Beautiful Microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful stainless steel microwVe. Easy to clean inside and out. The gentlemen that installed microwave was polite and friendly. Cost is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Called me every step of the way. Made it on time and installed everything quick. Made sure they cleaned after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unhappy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve did a good job taking out my old microwave. I am going to donate it to Habitat to Humanity. He put the old one in the box to keep it safe.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from BestBuy once again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech came out and replaced our microwave because of a faulty clock display. They were prompt, efficient, friendly. Got the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uninstall 3rd party completely frustrating. They tried to charge $40 cash to remove old fridge so they could pocket it thinking we didn’t know any better. Be careful people! Know what you are getting. Geek Squad uninstallers recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the removal of a dead and installation of a new microwave. The installer arrived on time, was very professional and had everything removed installed and cleaned up and half the time that it would have taken me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CG123

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the original Microwave had a stripped screw the installer made it work until the replacement could be installed. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed broken microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team came out and removed broken microwave with no problems and took it with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 STARS SERVICE!!! Very Happy with what they do!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ★☆★☆★As has come to be our perception of the normal Geek Squad Service Level...Drum Roll, PLEASE...Cymbal Crash...5 STARS SERVICE!!! Very Happy with what they do! ★☆★☆★ Thanks, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This uninstallation for this product was much better than the installation of it. The guys had to remove it and let us know that their precious crew did not do a good job and actually told us to let Best Buy know about this. Thankful that these guys were honest about the situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Real care taken to protect house cleaned up after work was done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and painless installation by the buy buy team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package was damaged, but microwave looked fine. Microwave made rattling sound. Best Buy replaced it with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Early but good job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived quite a few hours early but it wasn't their fault. They were rerouted due to a cancellation. The uninstall went fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality installers

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly, professional and efficient! They installed timely and we’re very kind and cared about quality of installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two individuals from an independent appliance service showed up. They were very professional and did a great thorough job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This microwave stopped working within 2+ weeks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave failed to function (heat) after 17 days of installation. After significant discussion with Best Buy, a new replacement was delivered & installed. So far, it is working good. Very pleased with the way Best Buy addresses this matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micowave Replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is replacement of Defective machine. The Sales Associate handled the exchange in a professional and business manner on Monday morning, and even called for approval of the transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Bosch Benchmark Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and his associate removed old microwave and installed Bosch Benchmark Microwave professionally in less than 20 minutes including demo on usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchange was done in a timely manner. Very happy with the process

    I would recommend this to a friend