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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 904 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the 1.3 Cu. Ft. 1100 Watt SD69LS Microwave with Sensor Cooking, particularly praising its ease of use, perfect size, overall performance, and heating speed. Many appreciate its attractive design and reasonable price, also noting its quiet operation. Some customers find the dial and unique control panel take some getting used to, and a few have experienced issues with the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 904 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Panasonic Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave and quality, Overall great price..

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for a very good price also like the sensor cooking feature

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Almost great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing keeping me from 5 stars is the exterior “stainless “. It may be stainless, but shows every fingerprint and smudge that gets with in 5 feet of it! Otherwise - great size for two people, and works well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Rated 4 out of 5 stars

    I wonder how long it will last.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door opening is an issue for 86 year old woman (my wife) spring for release latch is hard to push. Moisture accumulates in the oven and on the glass door while cooking and remains when finished cooking. The so called sensor cooking is an unsolved mystery in our house as we make no sense out out of the instructions. S Wo far (two weeks) it operates ok. Much smaller turntable and oven than the old one we had which was also an 1100 watt microwave that we used for 25 plus years. That one was a kenmore (most likely mfd. by whirlpool.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. -C Panasonic

  • Cons mentioned:
    Dial

    Rated 4 out of 5 stars

    Nice looking functional microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave. My previous one had ability to type in time whereas the only downside to this model is that you have to turn a dial. Great for quick times but when I want to microwave for 8 mins it is too cumbersome to turn dial for that long.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Needs Better Instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks good and it works well. The directions are confusing. Once you get that worked out, everything is good. I am still explaining the operations to my husband.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Powerful microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave oven is large enough for family size food items. The manual is easy to read and follow. The microwave does take up room on the counter but the family meals such as lasagna fits and cooks well in the oven. Oven is programmed for up to 10 power levels and thoroughly cooks the food.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade since the previous model lasted about 3 years. I'm not a big fan of the knob control I personally prefer the buttons. The microwave itself is nice looking and has worked as expected, no issues.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great microwave

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This microwave is affordable, works great and is easy to use. Has a variety of options for microwaving.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open the box. Microwave and great condition. No dents works great. Haven’t had any issues. Definitely recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your recommendation is greatly appreciated! Thank you for your support. -C Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works great and also it’s a perfect size, had a same brand before and it last me 10 years. So I decided to buy the same brand cause it’s worth it!!.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Powerful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good microwave. It’s really powerful, with good capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave heats evenly a great plus

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave very potent I love the dial so you can more precisely select time without having to push all these little buttons.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    It's a microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a microwave. The only thing noticeable about it is that it does not have a keypad. It has a dial you turn to set cook times. It's not terrible but it's not great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been using Panasonic products. This microwave is simple to use, heats up quickly, and has a large capacity!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Heats up really fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quick it warms up meal I will say please make sure you get a splatter shield it’s is needed

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Great Microwave... works great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave, I have owned several different brands including Panasonic, Tappan/MagicChef, Fidgidaire, Whirlpool, and GE. This microwave is the best, the previous Panasonic i owned lasted 18 yrs, the other brands I owned never lasted ore than 5 or 7 years. . I owned a portable Pansonic microwave over 20 yrs ago, it lasted 18 yrs with no issues, i have owned this one for about a year no issues with it, it works great,. I am confident it will last just as long as the previous Panasonic. This microwave is the best. The Sensor Reheat function works great, always reheats leftovers perfectly, no cold spots, no overdone edges. I am very pleased with my purchase!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Panasonic is the Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. 1100w is a little underpowered so food takes a little bit longer, but thats ok as the microwave heats very evenly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for taking the time to leave us a fantastic 5-star review. We're absolutely thrilled to hear about your positive experience with us. -C Panasonic

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Microwave for a Small Space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a replacement microwave after our LG failed. Our cabinet space is limited and our internet is too slow so we could not use a smart microwave. The 1.3 Cu. Ft. Panasonic is a good fit for our needs.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Get your food hot.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is a beast. Even though it was a little bit smaller than my one that went in the fritz, it get food hot in about 1:30. My kids love it. I would recommend The only thing thats annoying, is the turning of the dial to get the desired time to cook.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic