Customer Ratings & Reviews
- Model:
- NN-SU686S
- |
- SKU:
- 4981000
Customer reviews
Rating 4.4 out of 5 stars with 1966 reviews
(1,966 customer reviews)Rating by feature
- Quality4.4
Rating 4.4 out of 5 stars
- Value4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the 1.3 Cu. Ft. Mid-Size Microwave for its size, ease of use, and powerful performance at a reasonable price. Many appreciate its quiet operation and sleek design. However, some users note that the interior light is missing, the door can be difficult to open, and the buttons may require more pressure than expected. A few also mention inconsistencies in heating and limitations with the timer functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Microwave for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with this purchase. This is a fairly basic microwave - I didn't want to spend money on bells and whistles that I'll never use. This is that microwave. Simple to use. Works well. No issues. I definitely recommend.
I would recommend this to a friend - Pros mentioned:Power
Rated 4 out of 5 stars
An upgrade from what I had.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More power and convenience of sensor cooking. You must touch the exact areas on the pad for action. Larger capacity on the inside and respect Panasonic and Best Buy products.
I would recommend this to a friend - Cons mentioned:Interior light
Rated 4 out of 5 stars
Nice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave that heats really good but the only thing I find wrong with it is the light does not come on when the door opens. Kinda dark putting your food in it
I would recommend this to a friend Rated 4 out of 5 stars
Good for big families
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy so far. I like the sensor reheat works good.
I would recommend this to a friendRated 4 out of 5 stars
Good microwave for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Good microwave for the money. Heats evenly
I would recommend this to a friendRated 4 out of 5 stars
Very good microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing deserves 5 stars, so with that said I am very satisfied so far with this microwave. It is really powerful and the features are there as expected with all microwaves. The button likes a firm push to open the door. The door operation feels really solid as if of quality. Or maybe my last microwave door was just worn already. The keypad also needs to be pressed firmly to set the cook time and what not. Again I’m comparing it to my 10 year old microwaves key pad. And again this keypad feels of quality. All in all I got this microwave on sale which was an added plus, however I would definitely recommend this item to a friend. Even at regular price.
I would recommend this to a friendRated 5 out of 5 stars
Nice in its price range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little disappointed that it doesn't come on instantly when you hit the 30 second button and you can't add additional 30 seconds while its running as you can on my Whirlpool. I don't think you can do much better without spending a lot more. I haven't tried many of the functions yet, but what I have tried worked fine. The ring under the turntable is a tan color instead of white, which seems kind of drab and inconsistent with the otherwise sleek appearance, but that's trivial.
I would recommend this to a friendRated 4 out of 5 stars
just what we needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed simple counter micro, just what we needed..
I would recommend this to a friend- Pros mentioned:Power
Rated 5 out of 5 stars
Solid, good features, good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, cooks evenly, 1100 watt output, great features - we use the sensor reheat, one touch '30second' button, & jet-defrost features regularly. Quality unit (we have a prior model that's been our only microwave, served us well for years).
I would recommend this to a friend Rated 5 out of 5 stars
Great Microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave. I had a previous Panasonic for approx. 19 years and it finally quit, this is why I selected a new Panasonic microwave. Would recommend.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are pleased to hear the positive feedback from your part!
- Pros mentioned:Size
Rated 5 out of 5 stars
Can do everything microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave look is beautiful, I have a big family so sometimes need to warm up larger dishes, this microwave is big enough for those larger dishes. I have no trouble. Great for a bigger family.
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
Great Mid-Sized Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has 1100 Watts of power and it does make a difference in how quickly it cooks food. The Stainless exterior looks very nice and the light gray color on its sides blend in nicely with the surroundings. Couldn't be happier!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this microwave. I feel that it is safe to use. I like the fact that it is lighted when in use, I can see my food when it is running. (Would be nice if the buttons on the outside lite up as well.). Easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
works really good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not disapointed in the least with this. The only thing I don't like is that the controls don't light up and I have to have a light on to use. Is simple to use.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Dear customer, thank you for your review. We will consider your opinion in order to provide a more efficient service.
- Cons mentioned:Interior light
Rated 4 out of 5 stars
Fits our spot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a basic microwave but it fit the cabinet we had to put it in. So far it is working well, there is no interior light and the buttons are not touch screen, they are actual buttons under the flat surface.
I would recommend this to a friend - Cons mentioned:Interior light
Rated 4 out of 5 stars
It does what we needed it to do.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only time the light is on in the microwave is when it is heating the product. There is no light when you open the door.
No, I would not recommend this to a friend Rated 5 out of 5 stars
So much better than expected!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So a few months back I got my own apartment and was looking for a microwave. I like the finer things in life but in reality I can't afford it. I have the space for a bigger microwave but I decided to go with this one, and I gotta tell you this bad boy heats up things faster than you would think, at least from my experiences with other microwaves alike and smaller. I'm old enough that I'm tired to lived with people so I got my own place and i'm really happy with the things I've gotten from Best Buy this being one of them.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace much more expensive convection oven/microwave. Since this Panasonic microwave’s only job is to microwave, it does great. Actually better than expensive convection/microwave. Easy to set; cooks evenly.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
works well for a small family.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my new Panasonic mid-size microwave. The different features make it easy to use. Looks good and fits well into the area that it sits in.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I bought the Panasonic microwave. It is larger than I thought it would be, but I am glad it isn't smaller because it is the perfect size. It works great, and I hope I get years of service out of it.
I would recommend this to a friend

