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Customer Ratings & Reviews

Your price for this item is $134.99
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The comparable value price is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 1966 reviews

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Rating by feature

  • Quality

    Rating 4.4 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the 1.3 Cu. Ft. Mid-Size Microwave for its size, ease of use, and powerful performance at a reasonable price. Many appreciate its quiet operation and sleek design. However, some users note that the interior light is missing, the door can be difficult to open, and the buttons may require more pressure than expected. A few also mention inconsistencies in heating and limitations with the timer functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,966 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no problems, easy to use. Would be a 5 if there was backlighting on controls. Speedy delivery. Great experience with Best Buy service

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works very well only issue was after removing the sticker on the panel it left a smudge that was hard to remove. But it has functioned very well

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your purchase of the NN-SU686S. Panasonic

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    worked as expected, maybe a bit better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have had a microvave for many years. this purchase was to fill in for a JennAir unit that was temporalily disabled to make repairs to the oven component. We felt it actually did a better job than the current Jenn-Air

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this same microwave for 12 years before it stopped working, We were very satisfied with our first purchase so we decided to buy the same model again. Definitely recommend it for anyone looking to buy a microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave for small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great on the counter. Has plenty of power Andy is very quiet.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good deal for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit heats very efficiently. The buttons are a little difficult they often have to be pressed hard to get the time or the power settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, just like the earlier model I had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an earlier model for more than 10 years, and it was used then, so I have high expectations. It makes less noise than the old one, and heats food faster. The only negative thing is the "keyboard": 1) it is very dark and hard to read if you have it on the counter top, and 2) the "buttons" have to be pressed in just the right place, especially the start and stop buttons. Sometimes I have to press them 3-4 times to get it right.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to share your suggestions with us, as it helps us improve our future developments. Panasonic

  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are highly satisfied with our recent purchase of this Microwave

    I would recommend this to a friend
  • Cons mentioned:
    Interior light

    Rated 4 out of 5 stars

    Quality microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave does everything I need. Like the style and controls. The one complaint is that the light does not come on when you open the door. The light turns on while cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Panasonic equals high quality, high value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for money. Roomy interior. Powerful, 1100 Watts - cooks very fast. Attractive finish. Looks sleek on a countertop. Panasonic products are not always the least expensive but they do always offer exceptional quality for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice simple good looking microwave.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice simple microwave. Unfortunately when the timers is in use, you can't cook in this microwave at the same time. It is either the timer or cooking. I am missing so much my very old basic Panasonic, that was able to run those two functions at the same time ... do we call this progress? You have to use some strength to close the door and it makes a pretty loud clunky noise when closing. I guess inexpensive microwaves do that now. My old Panasonic was so smooth and quiet ..... broke after 22 years of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwaves for real cooks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three different microwaves and returned them. Just as I lost hope, I found this amazing microwave full of cool features including a dial that lets you select the exact amount of time you want. I’m in love!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a replacement for our 2 year sunbeam that would only work when u would smack the top. This microwave is a good size and don't cost to much. Heats up food really well. Would definitely recommend this one to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the Panasonic product is always great. I like this item and it works great. It is very easy to use. Just push of the button and it does its thing

    I would recommend this to a friend
  • Cons mentioned:
    Interior light

    Rated 4 out of 5 stars

    IT looks great,it is the right size for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like about this microwave is,that the light doesn't come on when you open the door.It does come on when heating.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    adequate microwave for most purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a design problem in that it is difficult to open the door with one hand...it is hard to push in and you have to hold on to the oven or it will slide away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased 2 months ago. So far so good. I like Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave gives plenty of space and heats foods evenly.

    I would recommend this to a friend
  • Cons mentioned:
    Interior light

    Rated 4 out of 5 stars

    Looks good on the counter,buttons finicky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good on the counter,heats up foods well,buttons finicky,interior light doesn’t work when doos is open,display doesn’t indicate when cycle is complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit right in the space with old trim kit...................

    I would recommend this to a friend