Customer Ratings & Reviews
- Model:
- NN-SU686S
- |
- SKU:
- 4981000
Customer reviews
Rating 4.4 out of 5 stars with 1966 reviews
(1,966 customer reviews)Rating by feature
- Quality4.4
Rating 4.4 out of 5 stars
- Value4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the 1.3 Cu. Ft. Mid-Size Microwave for its size, ease of use, and powerful performance at a reasonable price. Many appreciate its quiet operation and sleek design. However, some users note that the interior light is missing, the door can be difficult to open, and the buttons may require more pressure than expected. A few also mention inconsistencies in heating and limitations with the timer functionality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Interior light
Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I do not like about this microwave is that there is no light that comes on when you open it! My old one did. Other than that it's a good microwave.
I would recommend this to a friend Rated 5 out of 5 stars
Great Look & Value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the trim separately. It’s the 3rd microwave purchase and this one is the best. Many features for the price.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for reaching out to us! We deeply appreciate you took the time to provide a feedback on the product and we are pleased to hear you are enjoying it!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great all-around MW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one is a good size and wattage for an all-around counter top microwave. Controls are easy to understand and are easy to use. The removable carousel is a must for me and makes it easy to keep clean.
I would recommend this to a friend Rated 4 out of 5 stars
Nice for the price paid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I like this unit, but my main issue is with the touch buttons. They are at times, a bit hard to push. And with that, within the first week I see that the "Start" button is now looking quite worn and possibly even the membrane is cracked. Not sure what the problem is with the touch buttons since sometime they seem easy to press and then other times I find myself having issues. but I like the size. Not to big but big enough to fit our dinner plates easily.
I would recommend this to a friendRated 5 out of 5 stars
Good Basic Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Not overly loud for a microwave. The numbers aren't very sensitive though and I have to sometimes double press them or press harder to get it to register. Otherwise, it's a good machine.
I would recommend this to a friendRated 4 out of 5 stars
Get features, but no interior light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a replacement to an older 1.5 cu. ft. unit that hogged my counter space. This unit's slightly smaller interior translates to a noticeably smaller footprint. It performs extremely well and the "sensor reheat" function is highly accurate. The one feature it is missing is an interior light, but that's certainly not functionally relevant. I'm very happy with this purchase.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is great. It doesn't take a lot counter space. We don't cook whole meals, but for reheating, microwave dinners, cooking vegetables, popcorn, etc it is perfect!!
I would recommend this to a friend Rated 4 out of 5 stars
Does most of what I want
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is almost identical to our previous microwave. I wish it had the feature our previous one had, whereby you press the 30-second button and it automatically starts for 30 seconds. Also our previous one allowed you to press 1 or 2 or 3 (up to 6) for an automatic start of 1 minute or 2 minutes or 3 minutes, etc. First world problems, you know, having to press the start button.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your suggestions! We appreciate your feedback, as it will be taken into consideration for future development.
- Cons mentioned:Interior light
Rated 4 out of 5 stars
where is the light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it works well but does not have a light on when you open the door. the light comes on when it is being used. it works well no problem with that.
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Great microwave for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave for my work, a specialty veterinary hospital with ~20 employees. Works great and heats food up evenly, big enough for large dishes.
I would recommend this to a friend - Cons mentioned:Timer
Rated 5 out of 5 stars
Works great!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Only complaint is that when you punch in the time but don't cook the item right away, the time clears off. Other than that, does everything I need.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Just what we needed for mid size microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heats quickly with about the recommended times on frozen foods. Good size for a medium countertop. We were trying to take up as little space as possible.
I would recommend this to a friend - Cons mentioned:Interior light
Rated 5 out of 5 stars
Good, reliable purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong with this buy. It's reliable and quite efficient. It heats stuff up well and quickly with minimal fuss. The one complaint I have is that the lack of a light when you open the microwave door.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good for heating leftovers and simple cooking,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's easy to operate and easy to clean--just what I want in a microwave.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are pleased to hear the microwave is meeting your expectations. Thank you for your feedback!
- Pros mentioned:Size
Rated 5 out of 5 stars
Large inside
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is great , the inside is large , even though it looks compact outside. Cooks well
I would recommend this to a friend - Pros mentioned:Power
Rated 4 out of 5 stars
Stylish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great and is very powerful! It does take up a lot of counterspace and picks up fingerprints easily. All in all, it's a solid buy for the price.
I would recommend this to a friend - Cons mentioned:Interior light
Rated 4 out of 5 stars
The microwave works well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new microwave. My other microwave had a light on when an item was cooking and when I would open the door, this was does not.
I would recommend this to a friend Rated 4 out of 5 stars
Good microwave for basic needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this microwave. I found it good for my cooking needs. The only things that concerned me slightly were it's pretty easy to mix up the timer & cooking settings so I have to be careful not to set up the wrong option. Also it was a little weaker in cooking power than I had hoped it would be so I have to extend the cooking times a bit to make up for that. Overall it's good microwave for making basic recipes & heating up prepared frozen foods.
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Good unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit works extremely well for a countertop unit where space is in high demand
I would recommend this to a friend - Cons mentioned:Interior light
Rated 4 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heats a lot faster than my old one that quit heating. The only thing I do not like is the inside light goes off when door is opened.
I would recommend this to a friend

