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Customer Ratings & Reviews

Your price for this item is $134.99
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The comparable value price is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 1966 reviews

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Rating by feature

  • Quality

    Rating 4.4 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the 1.3 Cu. Ft. Mid-Size Microwave for its size, ease of use, and powerful performance at a reasonable price. Many appreciate its quiet operation and sleek design. However, some users note that the interior light is missing, the door can be difficult to open, and the buttons may require more pressure than expected. A few also mention inconsistencies in heating and limitations with the timer functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,966 reviews
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this based on reviews and am not disappointed!!! The only drawback and not always a big deal is not being able to auto minute (not sure what that called) but have to put the minute(s) then hit start. But heats evenly and Love the look of it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect in every way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the size. It fits well in a small area and provides a quick and simple simple way to cook or reheat snacks or an entire meal. The cooking "pad" is easy to understand making this economic microwave so very simple to use.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works well for heating and defrosting. Sometimes hard to open the door. You have to push the button multiple times before it opens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my old microware oven. It does not have all of the same feature that my old one did but, it does every thing that I need it to do. It also has some new feature that I have not used yet but they could be very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effecuent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a very old and well used Emerson microwave, 30 years. This Panasonic microwave does everything better and in less time. I especially like the 30 second feature and sensor control works well. Built in carousel is a nice feature. Perfect size for our needs.

    I would recommend this to a friend
  • Cons mentioned:
    Interior light

    Rated 3 out of 5 stars

    Heating is accurate and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and the wattage it cooks perfectly. What I don’ Like it is difficult to open and no light goes on when opening microwave only when it is running.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good microwave

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good microwave, takes a little longer to heat up food or bottles. But seems to do it more evenly, even if it needs a few more seconds than other more powerful microwaves

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 3 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave does what is expected, however when using the timer you can't cook anything. Not a good deal. This was never mentioned in discription. Not what was expected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to go with a Panasonic Microwave. Parents had given us a Panasonic Microwave 34 years ago. We had it for approximately 25 years. Best one we had ever had. Am hoping this Panasonic lasts a long time too. So far I am happy with it. It does what it is suppose to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact and multi-functional at a mid price range.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t give this microwave 5 stars because the interior finish/coating seems thin. I hope it does not wear out too fast. My guess is, good function, but limited years of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave performs the standard microwave tasks and has the option to use sensor cooking. Instructions are a bit unclear in sections but once you figure them out the microwave is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Even fast heating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats fast and evenly. A power breakdown by wattage or % of full power rather than High, Medium and Low would be helpful, but once learned heating frozen foods becomes easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reheat sensor really works. This microwave works better than my old one and I really liked my old one. This one is smaller than my old one; that is the only thing I am having to get use to, but I wanted a smaller one to save a little bit of space. Very pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Standard microwave - above standard price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is your basic average microwave. It's a little overpriced for what it is. Unfortunately, the store location we went to, only had a very small number on display and available (6 choices) and we did not have time to drive to the next closest location (where they had 17 choices on display, big difference). They did have a great selection of over the range type (more than enough, 25+) but unfortunately that wasn't the kind we needed.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your purchase of the NN-SU686S. Panasonic

  • Cons mentioned:
    Interior light

    Rated 3 out of 5 stars

    1100 Watts Is A Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave heats up items very fast. It is missing an interior light and quick start buttons. I should have done a bit more research before buying it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    efficiant and useful

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy that we chose this microwave. Our previous Panasonic died after almost twelve years of daily use. We have used this daily since purchasing and are very pleased!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you are pleased with your purchase. Thank you for the positive feedback! Panasonic

  • Rated 4 out of 5 stars

    Seems to work ok, but not as good as my old GE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stiff to close. Makes a very loud "slam" when latched. Hard to read.....have to turn on overhead lighting in order to see the numbers. Why not have them illuminated???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Counter-top Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks very evenly without any hot spots like my previous G.E. Even has automatic sensor cooking & reheating options which takes the guesswork out of both. Just wish it had a 1-button beverage option, but I just hit the quick-30 twice.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Noisy and Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is very noisy and upon opening and closing the door feels like it's not a solid piece. Kept it just because I don't have the time and energy to return it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A classic microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing above nor beyond just functional and what u want a microwaveable to be and to do. No frills no thrills but again, it’s a microwave with tech that hasn’t significantly needed to change since the 1970’s

    I would recommend this to a friend