Customer Ratings & Reviews
- Model:
- NN-SU686S
- |
- SKU:
- 4981000
Customer reviews
Rating 4.4 out of 5 stars with 1966 reviews
(1,966 customer reviews)Rating by feature
- Quality4.4
Rating 4.4 out of 5 stars
- Value4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the 1.3 Cu. Ft. Mid-Size Microwave for its size, ease of use, and powerful performance at a reasonable price. Many appreciate its quiet operation and sleek design. However, some users note that the interior light is missing, the door can be difficult to open, and the buttons may require more pressure than expected. A few also mention inconsistencies in heating and limitations with the timer functionality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Should recommend friend and family .
I would recommend this to a friendRated 3 out of 5 stars
Microwave average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave in 2012 and was pleased in how it operated until the motor burned out in 2018. The type of motor was not common so a new microwave had to be purchased
No, I would not recommend this to a friendRated 3 out of 5 stars
Power Losing Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the beginning it worked great food was always hot. We have had this microwave for less than a yr and its already losing its power. No you have to heat for for along time for it to be hot.
No, I would not recommend this to a friendRated 3 out of 5 stars
not as good as my old one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my broken microwave with this same brand and make but this one does not heat as well as the old one. Need a minute more than usual time.
No, I would not recommend this to a friendRated 2 out of 5 stars
Choice of Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very tenny sound. Hard to open and close. On the plus side it is very nice in appearance. Would I purchase again---no
No, I would not recommend this to a friendRated 3 out of 5 stars
Bad design of carousel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good in functionality but dissatisfied with the inner design since the carousel is above the microwave floor and sometimes it acts as obstruction.
I would recommend this to a friendRated 3 out of 5 stars
Cooks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and will cook your food evenly. Drawbacks are the unit is loud and leaves a lot of codesation after each use.
I would recommend this to a friendRated 2 out of 5 stars
Not the best microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe I was spoiled by my old microwave, but this thing continues to baffle me. I use m/w for refreshing breads and pastries, softening butter, cooking rice, and reheating plates of food. Only the last, reheating, is obviously available on this machine. I tried to contact Panasonic to get better information but was shuffled off to a web site “JustAsk” which charged me and never answered my questions. Panasonic should be ashamed.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your review. We're sorry for the inconvenience and we kindly ask you to contact our Live Chat support for further assistance: shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST.
Rated 3 out of 5 stars
Just OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this in a hurry without doing much homework. It works fine and was inexpensive. It's a little louder than our old one and it requires more inputs before pushing start.
I would recommend this to a friendRated 1 out of 5 stars
I've never had a microwave that ran on alien time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10, 20, 30, 60, it never stops with your item in the front! Usually it's one rotation per 10 seconds. DUMB! I bought it because it was inexpensive, but not worth it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Loud at times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The turn table makes noise at times. Not sure if it’s from the wheels under the plate or if it’s the turning mechanism. Disappointing for the price.
No, I would not recommend this to a friendRated 3 out of 5 stars
microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the microwave is good. however the cover on the display panel have scratches. Do not know how to replace it
No, I would not recommend this to a friend- Cons mentioned:Door
Rated 1 out of 5 stars
poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just returned this today, the button that you push to open the door started to stick a couple of days ago. It has only been infuse for 30 days.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback. We're sorry for this experience and if you're open discussing further your experience, we are here.
You can reach out to us on shop.panasonic.com Live Chat option, Mon-Fri, 9am-5pm EST.
Rated 3 out of 5 stars
Good Product but Very Basic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like that when you open the door there is no light. The light comes on as you are using it. But it does warm my coffee very evenly.
No, I would not recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite big enough. Doesn't cook evenly enough. Something about its interface is just a bit off.
No, I would not recommend this to a friend- Cons mentioned:Interior light
Rated 1 out of 5 stars
not a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave makes a weird noise when you turn it on. there is no light when you open the door and the so call 30 seconds needs and wxtra step to turn it on.
No, I would not recommend this to a friend Rated 3 out of 5 stars
It's o.k
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not great but o.k gets the job done. Every morning this microwave gets my food and drinks hot.
I would recommend this to a friendRated 3 out of 5 stars
It works fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t notice it doesn’t have a setting for fresh vegetables but the product works fine for what it does.
I would recommend this to a friendRated 3 out of 5 stars
Microwave
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great just hard to see at night . Not good for elderly people with bad vision.
I would recommend this to a friend

