Customer Ratings & Reviews
- Model:
- NN-SU686S
- SKU:
- 4981000
Rating by feature
- Quality
Rating 4.4 out of 5 stars
- Value
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the 1.3 Cu. Ft. Mid-Size Microwave for its size, ease of use, and powerful performance at a reasonable price. Many appreciate its quiet operation and sleek design. However, some users note that the interior light is missing, the door can be difficult to open, and the buttons may require more pressure than expected. A few also mention inconsistencies in heating and limitations with the timer functionality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
Good, not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a month ago, was not level out of the box. Does not open easily. Have to push so hard, the microwave moves. Burnt popcorn. Rest does work well.
No, I would not recommend this to a friend works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works fine for what i need it for, i dont know what else to say.
I would recommend this to a friendLoud door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Door makes way to much noise when you close it. Sounds like a truck door slamming.
I would recommend this to a friendLimited Use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great while it lasted. We had to return it. When selecting 150 warm-up it would stop. Then we starting lower the temp to 90 and that time eventually stopped working. You get what you pay for.
No, I would not recommend this to a friendAverage Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy and reheat food is slow. The plate and holder is cumbersome.
No, I would not recommend this to a friendBasic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A month now and turn table is not working as it should.
No, I would not recommend this to a friendGOOD MICROWAVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PRICE IS HIGH FOR THE TECHNOLOGY. SAMSUNG HAS NEW TECH WITH SAME PRICE
I would recommend this to a friendPanasonic Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok, for the price point. Pretty basic functions/capability.
No, I would not recommend this to a friendcooks ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to run hot - popcorn almost caught fire, luckily I was right there to stop the process. It is noisier than previous microwaves. I have to keep the paper info closeby due to info on microwave is in codes, not simple "fresh vegetable" or "frozen vegetable".
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Looks nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as described. Reheats food fast. Easy to keep clean. Fingerprints are easily made on outside surfaces but clean easily. Had about a month but totally satisfied so far.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for choosing Panasonic.
Average Appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very lightweight and efficient. Worth the money and research.
I would recommend this to a friendHas no light when you open the door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice but no the best could have gotten a better one
No, I would not recommend this to a friendNot that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as great as expected it does not heat up fast.
No, I would not recommend this to a friendWouldn't recommend to anyone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this microwave for 15 months. After a year, the door mechanism kept malfunctioning. Now it has completely died. It has not been moved, and has been used infrequently. It just died, shortly after the warranty expired. No power. Just nothing.
No, I would not recommend this to a friend- Cons mentioned:Button quality
Not happy with Microwave.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not happy with microwave , the buttons are coming off. We don't use it that much. But the face of it is coming off.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit.
We would appreciate it if you would provide us further information regarding your experience in order to determine how we can provide you with a solution.
You can reach out to us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
only two years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave lasted almost exactly 2 years. I am not satisfied with that - this should not be a disposable product! It worked fine earlier today, and this evening, it started making a VERY loud strange noise as soon as I turned it on and it was flashing and immediately a very strong burning smell. I am afraid to even try it again - I can still smell that burning 2 hours later. I wasn't microwaving metal - just a package of green beans made for the microwave. Disappointed greatly.
No, I would not recommend this to a friendA little disappointing.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave replaced a sharp I had had for years. The main complaint is with the controls. They are hard to use compared to the ease of my old microwave.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for letting us know about your experience with this product. Your feedback helps us understand customer's experience and improve our products.
Broken after less than 1 week of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it two days, left for a two week vacation and when we came home, the turntable stopped turning. We're now past the return period, so we have to drive 30+ miles to a repair center or throw it away and invest in a better brand. Very disappointed.
No, I would not recommend this to a friend- Cons mentioned:Door
Not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not work today after purchase from 2 yrs when open the door it is still running
No, I would not recommend this to a friend Low quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ceiling paint already started peeling I less than two months after we bought.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi Kiely, thank you for bringing your microwave problem to our attention. We sincerely apologize for the oven's failure and the inconvenience it caused. New Panasonic microwaves include a 1-year parts and labor and 5 year magnetron (the essential element that creates and radiates microwave energy and cooks the food). Please head to our shop.panasonic.com/contactus tech support team via chat Mon-Fri 9:00am-5:30pm to report the issue.