Customer Ratings & Reviews
- Model:
- NN-SN77HS
- |
- SKU:
- 5834501
Customer reviews
Rating 4.5 out of 5 stars with 1203 reviews
(1,203 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 1.6 Cu. Ft. 1250 Watt SN77HS Microwave with Cyclonic Inverter for its spacious size, ease of use, powerful and even heating capabilities, and overall strong performance. Many appreciate its quiet operation and attractive appearance, while some find the interior light dim and the display challenging to read in low-light conditions. A few users also noted that the keypad could be improved. Overall, the microwave receives positive feedback for its functionality and value.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Interior light
Rated 4 out of 5 stars
Quality microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just as well as previous model from Panasonic that I had for nearly 13 years. It’s a little dark inside when operating but other than that I am very pleased with my purchase.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us!
- Pros mentioned:Power
Rated 2 out of 5 stars
It's not an oven, it's a food crematorium
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave on paper but it is very difficult to use. Put simply it overcooks my food. It seems like no matter what power level I select the oven cooks at full power. I have reheated a bowl of leftover rice dish for a couple of minutes on power lever 1 and the food came out sizzling and the bowl too hot to hold. I use this microwave mostly for heating a mug of water for tea, cooking frozen meals, and reheating leftovers. My old oven was 1100 watts, this Panasonic is 1250 watts. I carefully note on the directions for my frozen meals what wattage oven is associated with the cooking directions. And my food comes out overcooked. At first I tried scaling back the power level to match the preparation directions. When that resulted in overcooked food I reasoned that this oven has no throttle, it's on or off, and I began scaling back my cooking times. Adjusting cooking time seems to work better. It may be that I got a defective unit, I should contact Panasonic. If not for the issue with controlling power/cooking time I would really like this oven. It has a lot going for it. - large turntable -ample power -the sensor reheat really is convenient, just press one button and start the oven and the sensor figures out the time and power. It really works but the food comes out a little too hot and meat may continue to cook so if you got that steak perfect on the bbq it will come out well done after reheating. -the Keep Warm feature is nice, it may be the only way to throttle back the power on this oven. Cons: -the beep isn't loud enough -it only beeps when the cooking or timer is done. My old oven gave reminder beeps every 30 seconds until I tended to my food or stopped the timer. - burns my food
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution.
- Pros mentioned:Size
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husbands microwave finally bit the dust after 17 years. He picked this out. Is very happy with the way it performs. Is the perfect size to fit on top of his 9 cu ft refrigerator freezer. No complaints.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
- Pros mentioned:Size
Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave, not too big or too small. Does everything that I need it to do. Fits nicely in my microwave shelf
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
- Pros mentioned:Ease of use, Size
Rated 4 out of 5 stars
Nice!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size. Easy to use. Looks nice. Easy to clean.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
- Pros mentioned:Size
Rated 5 out of 5 stars
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a BEAST. I did a decent amount of research before I purchased it. At first I thought it was too big for my counter lol. Turns out it is perfect. The sensory cooking is utters
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
- Pros mentioned:Size
Rated 5 out of 5 stars
Fast cook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the microwave. Would recommend this unit. It work like it should and has lots of room for large items.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Rated 4 out of 5 stars
One minor quibble
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a similar microwave that we used for about 18 years. The reason for the 4-star rating is that the oven interior is not as tall as our original, compounded by the larger wheels under the glass tray. As a result, knocking the tray loose is much more common. Other than that, the microwave works very well, and we're happy with our choice.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. -C
Rated 4 out of 5 stars
My second Panasonic. Good microwave.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Panasonic Microwave. My first one lasted for over a decade and worked very well without issue. This one works just as well. I would buy this brand again and recommend to others. I knocked off one star because the door could close more smoothly and quietly and the door open button gets smudges easily.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
- Pros mentioned:Size
Rated 5 out of 5 stars
Just what I needed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for my needs. I had a larger unit of the same kind but needed additional space. This fit the Bill. Perfect for A smaller kitchen with limited counter
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are excited to hear that the product meets your expectations! -M
Rated 5 out of 5 stars
Panasonic 1.6 Cu. Ft. Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the microwave works well. A few of the features are great. The defrost cycle is very efficient. It's quiet and reheats food very well without over heating.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you very much for the 5 stars, we are so glad that you are enjoying the functions of this unit! -A
- Pros mentioned:Size
Rated 5 out of 5 stars
Cost-effective Microwave Performs Well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is big and seems to work fine. It was a Consumer Reports Best Buy so I couldn't go wrong. Sales people were nice.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your excellent feedback! -C
- Pros mentioned:Heating
Rated 5 out of 5 stars
Better Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It warms good evenly. Overall it’s better than my previous microwave. I love the very large glass turntable because it keeps the bottom of the microwave from getting dirty.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your input! We are happy to hear you're enjoying the product!
Rated 5 out of 5 stars
Hot Hot Hot, yep it heats things up
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it on sale and need a cheap microwave that is gonna last. Found it in this panasonic microwave. Will buy again if this one ever breaks down. Thumbs up.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
- Pros mentioned:Size
Rated 4 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this microwave! It is similar to my old one but larger.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your loyalty! We greatly value your feedback and look forward to continuing to make the experience of our customers memorable. -C
- Pros mentioned:Performance
Rated 5 out of 5 stars
Panasonic Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This oven is slightly smaller than my old microwave, but works very well.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Panasonic microwave oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Panasonic microwave oven. It is much better than the previous one I had. Much easier to use.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are so happy to read that you appreciated our product. -C
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Panasonic 1.6 Cu Ft 1250 Watts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave oven. Easy to use. Has all the basic functions you'll ever need in a microwave.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome microwave with a big capacity. Cook very well and easy to use.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Rated 3 out of 5 stars
Performance fine but has unfriendly control panel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review is centered on the machine/human interface, The operating performance of the microwave is fine. Let's start with the interior light. It is very weak. That combined by the dark tinted front shield and highly reflective surface, it isn't likely you will be able to see the food inside the oven unless the kitchen lights are off and it's night time. Likewise, the digital readout during cooking can be read so long as you are about 3 feet from the readout. Once you have typed in your cooking time and power level and hit Start you have no way to review what power level you set in. If you wondered if you had made a mistake in the power level, you must restart the process because the digital readout only shows the cooking time remaining and no power level setting. Even with the number keypad present, you cannot press "3" on the keypad if you wanted a low power setting. Instead, you click the Power key 7 times to effectively get the power setting of "3". There is no way to know these things ahead of time unless you download the user manual and read it carefully.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback! We are continuously working to enhance your experiences and your insights play an important role in that process. -C




